Head of Credit Operations & Projects

Adecco; Kuala Lumpur; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading financial institution in Kuala Lumpur is looking for an experienced professional to lead its credit operations and project delivery team. This role demands a minimum of 8 years in lending operations and expertise in retail credit, regulatory compliance, and legal documentation. The successful candidate will manage a team, ensuring operational excellence and compliance with regulatory standards. Strong leadership and analytical skills are essential for success in this dynamic work environment.

Qualifications

• Minimum 8 years of experience in lending operations, particularly in retail credit.
• Proven leadership experience managing mid-to-large teams.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Lead and manage a credit operations team.
• Ensure accurate handling of legal and security documentation.
• Drive process improvements for operational efficiency.
• Manage departmental projects within scope and budget.

Skills

Leadership

Stakeholder management

Analytical skills

Problem-solving

Communication

Education

Bachelor’s degree in Accounting, Finance, Business, or related field

Job description

A leading financial institution is seeking an experienced professional to lead its credit operations and project delivery team. This role offers exposure to strategic initiatives, regulatory compliance, and operational excellence in a dynamic environment.

Key Responsibilities:

Lead and manage a credit operations team, overseeing daily processing activities and project execution.

Ensure accurate handling of legal and security documentation related to retail credit products.

Collaborate with internal departments and external vendors to ensure seamless service delivery.

Drive process improvements and system enhancements to optimize operational efficiency.

Manage departmental projects, ensuring timely delivery within scope and budget.

Maintain strong governance and compliance with regulatory and legal standards.

Requirements:

Bachelor’s degree in Accounting, Finance, Business, or a related field.

Minimum 8 years of experience in lending operations, with deep expertise in retail credit (e.g., housing and auto loans), regulatory compliance, and legal documentation.

Strong understanding of credit, treasury, and trade financing processes.

Proven leadership experience managing mid-to-large teams in a financial services environment.

Excellent communication, stakeholder management, and organizational skills.

Strong analytical and problem-solving capabilities.

Ability to manage multiple priorities in a fast-paced, deadline-driven environment.

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