Head of Country Operations

Dyson; Johor Bahru; On-site; MYR 200,000 - 300,000; Full time

Job summary

A leading technology company in Johor Bahru is seeking an experienced operational leader to oversee site operations, ensure safety compliance, and manage facilities projects. The ideal candidate possesses over 15 years of progressive experience in industrial or pharmaceutical environments, and strong leadership skills. This role requires a bachelor's degree, with a master's degree preferred. Competitive salary and benefits offered.

Benefits

Transport allowance

Comprehensive medical care and insurance

Professional growth opportunities

Dynamic workshops

Qualifications

• 15+ years of leadership experience in industrial, pharmaceutical, or R&D environments.
• Experience managing HSE, Security, and Facilities programs for large sites.
• Track record of managing large-scale capital projects.

Responsibilities

• Primary integrator for operations, ensuring collaboration across functions.
• Lead HSE initiatives, ensuring compliance with regulations.
• Oversee the Facilities Management system and critical projects.

Skills

Operational leadership

Safety management

Project management

Financial acumen

Communication skills

Problem-solving

Education

Bachelor’s degree in Engineering, Business, or related field

Master’s degree (e.g., MBA) preferred

Job description

About us

About us
At Dyson we are all problem-solvers, thinking for the long-term and taking a stepwise approach to achieve what might seem impossible. We are relentless in our pursuit of future technology, bringing it to life to improve the lives of Dyson owners. We understand that the path to success is not linear or easy, and that if all you had to do was go through the motions, stepwise from a to b, everyone would do it. It would not be inventive. Every day brings a new challenge as we strive to be different, authentic and better.

About the role

Operational Leadership & Integration

• Act as the primary integrator for all site operations, fostering cross-functional collaboration between R&D, Supply Chain, and Support Functions.

• Chair regular operational review meetings to ensure alignment on priorities, resource allocation, and project timelines.

• Drive continuous improvement initiatives across the site to enhance efficiency, reduce costs, and improve quality.

• Step in for the General Manager when required, making important operational decisions and representing the site both internally and externally as necessary.

HSE, Security & Facilities Management

• HSE: Provide direct leadership to the Site HSE team. Champion a profound safety culture. Ensure full compliance with all local and corporate HSE regulations. Own the site's emergency response and crisis management plans. Drive towards zero incidents.

• Security: Oversee the site Security function. Work closely with Global functions to manage access control, personnel security, asset protection, and cybersecurity coordination with IT. Ensure robust protocols are in place and tested regularly.

• Facilities & Projects: Lead the Facilities Management system on site. Oversee all infrastructure, utilities, maintenance, and critical facility projects (e.g., new lab construction, warehouse expansions, office renovations). Ensure projects are delivered on time and within budget.

Site R&D Operations Support

• Partner with R&D functional leaders to ensure their operational needs are met.

• Oversee the management of R&D labs, pilot plants, and critical operational equipment.

• Ensure efficient allocation of operational resources (space, equipment, capital) to support R&D pipelines and priorities.

Site Inbound & Outbound/Logistics Oversight

• Provide direct oversight to the local inbound & outbound/Logistics/Warehousing teams.

• Ensure seamless integration between the site's test machine/units supply chain and the Dyson global network.

• Support key functions to optimize inventory management, logistics flows, and customs compliance for the site.

Support Functions Coordination

• Act as the key liaison and point of integration for local Support Function heads (DBS/Finance, HR, IT).

• Work with Local HR on organizational health, talent development, and employee engagement initiatives for the site.

• Partner with Local Finance on budgeting, forecasting, and capital planning for all operational areas.

• Coordinate with Local IT to ensure robust site-wide IT infrastructure and support.

About you

• Bachelor’s degree in Engineering, Business, or a related field; Master’s degree (e.g., MBA) preferred.

• 15+ years of progressive operational leadership experience in a complex, multi-functional industrial, pharmaceutical, or R&D environment.

• Proven, hands-on experience in managing significant HSE, Security, and Facilities programs for a large site (>500 people) is non-negotiable.

• Demonstrated experience successfully managing large-scale capital projects.

• Strong financial acumen with experience managing multi-million dollar budgets CAPEX & OPEX

• Exceptional leadership and communication skills, with a proven ability to influence and collaborate with senior leaders across different functions.

• A results-oriented mindset with a strong focus on problem-solving and continuous improvement.

Benefits

Dyson monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition. #LI-AK

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.