Head of Communications, Education & Public Awareness

Enggang Management Services Sdn Bhd; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

An environmental conservation firm based in Kuala Lumpur is seeking a Head of Communications, Education & Public Awareness (CEPA). This role involves leading the CEPA strategy and managing teams and budgets to ensure effective communication and educational outreach. Candidates should have 8–10 years of experience in communications or education, be bilingual in English and Bahasa Malaysia, and have strong leadership and writing skills. The firm offers competitive salary, annual leave, and benefits.

Benefits

Competitive salary

Annual leave & medical benefits

Insurance coverage

Training & development opportunities

Accommodation and meals provided

Travel allowance during rotations

Qualifications

• 8–10 years’ experience in communications and/or education/public engagement.
• Proven experience managing comms & education teams/programmes.
• Excellent writing/editing skills in English & Bahasa Malaysia.

Responsibilities

• Lead the CEPA strategy and delivery for ASARTR.
• Manage budget, teams, and vendors; implement the CEPA Detailed Action Plan.
• Design and deliver school/visitor/community programmes.

Skills

Communications

Education/Public Engagement

Bilingual (English & Bahasa Malaysia)

Team Leadership

Budget Management

Job description

Head of Communications, Education & Public Awareness (CEPA)

Enggang Management Services Sdn Bhd (EMS), a subsidiary of Enggang Holdings Sdn Bhd, supports conservation at the Al-Sultan Abdullah Royal Tiger Reserve (ASARTR) by linking research, field operations, and sustainable funding to measurable biodiversity outcomes. We work with government agencies, NGOs, universities, and local communities to protect wildlife and habitats across Pahang.

About Enggang

Enggang Management Services Sdn Bhd (EMS), a subsidiary of Enggang Holdings Sdn Bhd, supports conservation at the Al-Sultan Abdullah Royal Tiger Reserve (ASARTR) by linking research, field operations, and sustainable funding to measurable biodiversity outcomes. We work with government agencies, NGOs, universities, and local communities to protect wildlife and habitats across Pahang.

About the Role

The Head of Communications, Education & Public Awareness (CEPA) owns ASARTR’s CEPA strategy and delivery. You’ll lead bilingual (EN/BM) communications, education/public outreach, and risk-aware messaging; implement the CEPA Detailed Action Plan (DAP); manage budget, teams, and vendors; and ship audit-ready outputs that build understanding, trust, and pro-conservation behaviours.

What You’ll Be Doing

A. CEPA Strategy & Governance

• Translate the CEPA DAP into annual/quarterly plans with KPIs, milestones, budgets, and risks.

• Set and enforce CEPA SOPs: sign-off matrix, style/brand guide, safeguarding & data/privacy, risk escalation.

• Align CEPA with ASARTR Masterplan and EMS priorities; run rolling reviews and improvements.

B. Communications (EN/BM)

• Lead digital/website, media materials, advisories, signage, publications, events—fact-checked and risk-aware.

• Maintain press kit, key messages, Q&A/holding statements; act as senior approver for sensitive outputs.

• Monitor policy/sentiment; brief leadership with concise intel notes.

C. Education & Public Awareness

• Design and deliver school/visitor/community programmes tied to coexistence outcomes.

• Produce curricula, facilitator packs, and mobile/outreach modules; track participation and learning outcomes.

• Co-create materials with communities and partners; ensure accessibility and cultural fit.

D. Team, Partners & Reporting

• Lead Communications & Education teams; manage vendors/consultants to ToR, timeline, and QA.

• Coordinate with agencies/NGOs/universities; organise visits, talks, and joint statements when needed.

• Publish monthly updates and quarterly dashboards (reach, quality, sentiment, behaviour proxies; spend vs plan).

What We’re Looking For

• 8–10 years’ experience in communications and/or education/public engagement, including team and budget leadership.

• Proven experience managing comms & education teams/programmes, budgets, consultants, and multi-stakeholder delivery.

• Excellent writing/editing in English & Bahasa Malaysia; strong editorial judgement in sensitive contexts.

• Proven delivery to audit standard (docs, approvals, records); disciplined planning and follow-through.

• Confident engaging government/NGO/community stakeholders; willing to travel and work occasional evenings/weekends.

Nice to Have

• Prior experience dealing with Malaysian government agencies and regulatory processes.

• Background in conservation/protected areas, environmental education, or behaviour-change communications; experience with crisis/issues comms, visitor-management/signage, or safeguarding/privacy implementation.

• Familiarity with MEL for education/comms; comfort with basic data/UX testing to assess content effectiveness.

• Familiarity with crisis communications / issues management.

What We Offer

• Competitive salary (commensurate with experience).

• Annual leave & medical benefits.

• Insurance coverage.

• Training & development opportunities.

• Accommodation and meals provided during rotations (where applicable).

• Travel allowance during rotations (where applicable).

• Supportive, mission-driven team.

How to Apply

Apply Now on JobStreet

OR

Fill this short form: https://forms.gle/LLpCeLNXwhYsjL466 and email your CV (and any relevant work samples) to *******@enggang.com
Subject: Head of CEPA (ASARTR) – Your Name
(Only shortlisted candidates will be contacted within 2 weeks. Please include your availability and expected salary.)

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