Head of Business Process Reengineering BPR

MIMS Medica (Malaysia) Sdn Bhd; Petaling Jaya; On-site; MYR 250,000 - 300,000; Full time

Job summary

A leading healthcare information provider in Malaysia is seeking a strategic leader for the Business Process Re-engineering (BPR) team. You will guide system development and enhance operational efficiency across departments. Ideal candidates should have over 7 years of experience in business systems management, proficiency in programming, and strong communication skills. Enjoy perks including performance bonuses, flexible work arrangements, and comprehensive medical benefits.

Benefits

13th month pay

Performance-based bonus

Annual salary adjustment

Flexible time and telecommuting

Paid leaves for various reasons

Outpatient medical benefits

Dental coverage

Qualifications

• 7+ years of experience in business process management or related fields.
• Strong understanding of finance, accounting, sales, and budgeting.
• Hands-on experience in programming and system development.

Responsibilities

• Lead the BPR team in system development and improvement.
• Analyse existing processes for enhancement.
• Design scalable system workflows aligned with business requirements.

Skills

Business process management

System development

Collaboration with business units

Programming languages (Java, VBA, .Net)

Mentoring skills

Communication skills

Time management

Education

Bachelor's degree in IT, Computer Science, Business Administration

Job description

Who We Are

MIMS is Asia-Pacific’s leading multi-channel provider of trusted, quality medical information, medical education, and knowledge services connecting healthcare communities. Our work empowers healthcare professionals to improve patient outcomes by facilitating knowledge exchange and better decision-making.

Today, MIMS has a strong regional presence in 17 countries and regions across Asia-Pacific with approximately two million healthcare professionals subscribed to its drug & resource portal, digital and print publications. We provide solutions to leading pharmaceutical companies and established healthcare institutions across the world.

Who We Are Looking For

• BPR (Business Process Re-engineering) is part of the Corporate Planning Department in MIMS, building a support framework to provide information for decision-making by company management and business operations.
• The BPR Team’s mission is streamlining processes and implementing or developing various types of systems and tools to supply timely and accurate data, and to enhance business teams’ efficiency for smoother operations.
• This role requires a strategic leader to build and continuously improve these backend systems to effectively support various departments, helping to drive operational efficiency and business growth.

What Impact You Will Make

• Lead the BPR team in the development, implementation, and continuous improvement of backend systems.
• Analyse existing processes and systems across multiple business functions to identify areas for improvement or re-engineering.
• Design and implement scalable, efficient, and user-friendly system workflows aligned with business requirements.
• Collaborate closely with business units and other departments to understand their operational needs and tailor system solutions that increase productivity and accuracy.
• Stay updated on industry best practices and emerging technologies related to business systems and process optimization.

What Skills and Experience You will Bring

• 7+ years of experience in business process management, business systems management, or process re-engineering roles, along with a Bachelor's degree in IT, Computer Science, Business Administration, or a related field.
• Strong understanding of finance, accounting, sales, budgeting, and expense management systems.
• Hands-on experience in programming and system development using languages and technologies such as Java, VBA, VB, C, C#, .Net, JavaScript, or similar.
• Experience in the full software development lifecycle, including requirement analysis, architectural design, database design, coding, testing, and performance tuning.
• Ability to bridge business requirements with technical implementation, collaborating closely with IT and business stakeholders.
• Skilled in mentoring engineers and project managers, facilitating knowledge transfer and team growth.
• Ability to manage multiple projects simultaneously while delivering high-quality results on time.
• Proficiency in spoken and written English. Strong communication and interpersonal skills, able to work collaboratively across diverse teams.

Perks You Will Enjoy

• On top of 13th month pay, we provide annual performance-based bonus and annual salary adjustment.
• Flexible time and telecommuting arrangements.
• Paid leaves for vacation, medical, hospitalization and compassionate reasons.
• Medical benefits that include Outpatient Medical Specialist Consultation.
• Dental coverage with a capped amount per year.