Head Credit Risk Management

Standard Chartered Bank; Kuala Lumpur; On-site; MYR 180,000 - 250,000; Full time

Job summary

A leading global financial institution seeks a Head of Credit Risk Management in Kuala Lumpur to lead business planning, develop risk culture, manage compliance, and enhance operational efficiency. The ideal candidate should have experience in risk management and leadership, excellent communication skills, and a commitment to ethical standards. Join this dynamic environment and contribute to strategic initiatives that drive success within the organization.

Qualifications

• Proven experience in risk management and leadership roles.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead development of business plans and cost forecasts.
• Ensure effective operational risk management.
• Promote a strong risk culture within the Function.
• Maintain relationships with regulators.
• Ensure compliance with laws and regulations.

Skills

Risk management

Leadership

Strategic communication

Performance management

Operational efficiency

Job description

Head Credit Risk Management, WRB Malaysia

Standard Chartered Global Business Services forms a critical component, enabling superior customer service by leveraging on scale and efficiency. The centre has evolved from being a cost‑effective venture for Standard Chartered Bank to becoming an integral part of its operations and one of its Centres of Excellence. Established in 2001, it now provides a multitude of services to Standard Chartered Bank, including world‑class technology, software and system development, information technology support services, banking operations and customer care capabilities to businesses globally.

It houses one of the largest software development centres in Malaysia and the Bank’s Collective Intelligence and Command Centre, a state‑of‑the‑art facility that provides situational awareness and response capability using the latest technologies for monitoring and analytics. The centre employs more than 4,300 employees and has earned accolades such as the ICT Organisation of The Year Award (2011) and the Silver Award for Employer of Choice (2014).

• Lead the development of business plans with the provision of cost and impairment forecasts, balanced judgement on the external environment.
• Contribute to the development of performance management, encouraging the development of an appropriate risk culture and discipline.
• Communicate the strategic intent and collective agenda for the Function.
• Maintain and develop risk capabilities and skills to meet ongoing business needs and plans.
• Ensure effective management of operational risks within the Function and compliance with applicable internal policies, external laws and regulations.
• Continuously improve the operational efficiency and effectiveness of risk management processes.
• Employ, engage, and retain high‑quality people.
• Define an organisation structure aligned and scaled to the risk control needs of the Function, balancing Group and local requirements as necessary.
• Set and monitor job descriptions and targets for direct reports, providing feedback and rewards in line with performance against responsibilities and goals.
• Uphold and reinforce the resourcefulness of the Function from those whose primary responsibility is to maximise short‑term revenues and profits.
• Ensure the provision of ongoing training and development for the Function’s people, ensuring holders of all critical functions are suitably skilled and qualified.
• Lead through example and build the appropriate culture and values within the Function and across the wider organisation.
• Actively participate in key committees through standing membership.
• Ensure business and product heads understand and accept their credit risk management responsibilities.
• Maintain an open and cooperative relationship in dealings with regulators.
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank, ensuring compliance with all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, mitigate, and resolve risk, conduct and compliance matters.