Head Construction Industry Product Support Sales (East Malaysia)

SIME DARBY INDUSTRIAL SDN BHD; Sarawak; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent industrial company is seeking a results-driven Head of Construction Industry Product Support Sales for East Malaysia. This role focuses on leading a sales team, driving aftermarket sales performance, and collaborating with stakeholders to achieve business targets while ensuring customer satisfaction. The ideal candidate will have a Bachelor's degree and 5-8 years of relevant experience, preferably in the heavy equipment industry. Fluency in multiple languages is essential.

Qualifications

• 5–8 years of experience in product support or aftermarket sales.
• Experience leading, coaching, or mentoring sales teams.
• Fluent in English, Bahasa Melayu, and Mandarin.

Responsibilities

• Lead, mentor, and support the sales team to achieve targets.
• Drive strategic sales initiatives by analyzing performance.
• Collaborate with stakeholders to align business strategies.

Skills

Sales performance analysis

Leadership skills

Communication skills

Customer engagement

Strategic sales initiatives

Education

Bachelor’s degree in Engineering, Business, Marketing, or related

Job description

We are seeking a results‑driven and strategic Head, Construction Industry Product Support Sales (East Malaysia). The role will oversee the sales team, drive aftermarket and product support sales performance, and collaborate with cross‑functional stakeholders to achieve business targets while delivering excellent customer satisfaction.

Key Responsibilities

• Lead, mentor, and support the sales team to achieve sales target and deliver excellent customer satisfaction.
• Drive strategic sales initiative by analyzing sales performance to identify growth opportunities.
• Collaborate closely with cross‑functional stakeholders to align business strategies and execution.
• Monitor market trends, customer needs, and competitor activities to drive strategies.
• Support and execute sales campaigns, customer engagement events, and training initiatives.
• Ensure accuracy and integrity of sales data, reporting, forecasting, and commission structures.

Requirements

• Bachelor’s degree in Engineering, Business, Marketing, or a related discipline.
• 5–8 years of experience in product support, aftermarket sales, or related commercial role.
• Prior experience leading, coaching, or mentoring sales teams is strongly preferred.
• Analytical and results‑driven, with excellent communication and leadership skills.
• Experience and knowledge of the heavy equipment industry is an advantage.
• Fluent in English, Bahasa Melayu, and Mandarin; proficiency in local dialects is a plus.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Product Support Role?
• How many years' experience do you have as a Sales Lead?