Halal Manager (Pre Opening) - Waldorf Astoria

Hilton Worldwide, Inc.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global hospitality leader is seeking a Halal Manager in Kuala Lumpur to oversee Halal compliance during pre-opening and ongoing operations. The ideal candidate will have experience managing Halal standards in food operations, strong organizational skills, and the ability to lead training programs for staff. They will ensure a safe, authentic Halal experience for guests while maintaining high standards of hygiene and quality. Fluency in English is required, and knowledge of local languages is advantageous. This role offers opportunities for growth within a supportive environment.

Qualifications

• Proven experience managing Halal compliance in hotels or restaurants.
• Fluency in English; knowledge of local languages is a plus.
• Strong organizational and documentation skills.

Responsibilities

• Lead the process to obtain and maintain Halal certification.
• Design and lead training programs on Halal principles and compliance.
• Work closely with teams to ensure a seamless Halal dining experience.

Skills

Knowledge of Malaysian Halal regulations

Experience in Halal compliance

Strong communication skills

Attention to detail

Education

Bachelor’s degree in Food Safety or Hospitality Management

Job description

Job Description - Halal Manager (Pre Opening) - Waldorf Astoria (HOT0C64I)

Job Description

Job Number:

HOT0C64I

Work Locations

Waldorf Astoria Kuala Lumpur 73, Jalan Raja Chulan, Bukit Bintang Kuala Lumpur 50200

With thousands of hotels across more than 100 countries and territories, Hilton offers exceptional opportunities to deliver world-class hospitality. From warm welcomes to memorable dining experiences, we create moments that guests remember long after their stay. Our diverse portfolio includes renowned brands such as Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and more.

If you understand the importance of Halal compliance and believe in delivering the highest standards of hygiene, quality, and integrity, you may be the professional we are looking for. At Hilton, we never forget our purpose: to delight our guests, our Team Members, and our owners.

Role Overview

Are you well-versed in Halal requirements, local Malaysian regulations, and passionate about ensuring full compliance across culinary and service operations?

We are seeking an experienced Halal Manager to lead and manage Halal compliance for the hotel — especially critical during pre-opening and ongoing operations. In this role, you will oversee all aspects of Halal certification, supplier vetting, kitchen & service compliance, and staff training — ensuring that our Muslim guests receive an authentic, safe, and fully Halal experience.

If you’re committed to integrity, quality, and guest satisfaction — and ready to uphold Halal standards in a global hospitality environment — we welcome your leadership and expertise.

What Will I Be Doing? Halal Compliance & Certification Management

• Lead the process to obtain and maintain Halal certification from relevant Malaysian authorities / Halal certifying bodies (e.g. compliance with Department of Islamic Development Malaysia (JAKIM) or other recognized Halal bodies).
• Ensure all kitchen outlets, back-of-house areas, storage, procurement, and service operations comply with Halal standards and local legislation.
• Develop, implement, and manage comprehensive Halal policies, SOPs, and compliance frameworks tailored for the hotel.
• Maintain accurate documentation and records for ingredients, suppliers, processes, and audits as required for certification and regulatory compliance.
• Vet all suppliers, ensuring that meat, poultry, ingredients, and products are sourced from certified Halal providers.
• Verify documentation and Halal certificates for all incoming supplies, including periodic re-verification and audits.
• Establish and maintain a trusted supplier database, with periodic reviews to ensure ongoing compliance.
• Coordinate procurement in a way that supports cost control, quality standards, and Halal compliance.
• Oversee segregation (where required) of Halal and non-Halal items, storage areas, preparation zones, utensils, equipment, and workflow to avoid cross-contamination.
• Ensure strict compliance with hygiene, sanitation, and food safety standards in all kitchen and service areas.
• Supervise proper cleansing, storage, labeling, and handling of utensils, cookware, and service ware according to Halal and hygiene protocols.
• Conduct regular inspections and audits of kitchen, storage, and service areas to verify compliance with Halal standards.

Training & Team Development

• Design and lead comprehensive training programs for culinary, stewarding, procurement, and service teams on Halal principles, local laws, and company Halal policies.
• Promote awareness and understanding among all Team Members about Halal compliance — from ingredient sourcing to service delivery.
• Ensure ongoing refresher training and clear communication of any regulatory updates or changes in Halal policies.
• Foster a culture of accountability, respect, and integrity with regards to Halal compliance across all departments.

Guest Experience & Communication

• Work closely with F&B, culinary, and service teams to ensure a seamless, respectful, and genuine Halal dining experience for guests.
• Communicate Halal status clearly to guests, including during events, banquets, room service, and everyday dining.
• Address guest inquiries or concerns about Halal compliance promptly and professionally.
• Collaborate with Marketing and Operations to promote the hotel’s Halal offerings in compliance with branding and guest expectations.

Pre‑Opening & Regulatory Preparation

• Participate in pre-opening planning to design kitchen layout, storage areas, and workflow to support Halal compliance from Day One.
• Liaise with local authorities, halal certifiers, and regulatory bodies to ensure all necessary permits, inspections, and certifications are obtained ahead of opening.
• Develop control systems, checklists, and documentation workflows to facilitate smooth Halal certification and continuous compliance.

What Are We Looking For?

A successful Halal Manager for Hilton in Malaysia should demonstrate:

• Bachelor’s degree or relevant diploma in Food Safety, Hospitality Management, or related field is preferred.
• Thorough knowledge of Malaysian Halal regulations, certification processes (e.g. JAKIM guidelines), and Halal food handling requirements.
• Proven experience managing Halal compliance in hotels, restaurants, or large-scale F&B operations.
• Strong understanding of food safety, hygiene standards, and segregation practices for Halal vs. non-Halal operations.
• Excellent organizational, documentation, and record-keeping skills.
• Strong communication and training skills, with the ability to educate and lead cross-functional teams.
• Integrity, attention to detail, and commitment to upholding ethical and Halal standards.
• Fluency in English; knowledge of Bahasa Malaysia or other local languages is an advantage.
• Pre‑opening experience and familiarity with hotel operations is a plus.

What Is It Like to Work for Hilton?

Hilton is a globally recognized hospitality leader known for excellence, innovation, and memorable guest experiences. Our mission—to fill the earth with the light and warmth of hospitality—brings us together as a single team committed to quality and integrity.

Our Team Members are our foundation, and we take pride in offering opportunities for growth, recognition, and a rewarding career path — including meaningful roles like Halal Manager that uphold both guest expectations and local cultural standards.