Guest-Focused Cafe Service Crew - Ipoh

SYG KOPI; Ipoh; On-site; MYR 20,000 - 100,000; Full time

Job summary

A vibrant cafe chain located in Ipoh Perak is seeking a dedicated Service Crew member. In this full-time position, you will provide exceptional customer service, ensuring each customer enjoys a memorable dining experience. Responsibilities include greeting customers, taking orders, serving food, and maintaining a clean environment. The ideal candidate will have prior experience in hospitality, strong communication skills, and a passion for delivering excellent customer experiences. Join us for a rewarding career with competitive salaries and employee benefits.

Benefits

Competitive salary

Discounted meals

Paid time off

Collaborative work environment

Qualifications

• Prior experience in a customer service or hospitality role, preferably in a restaurant or cafe.
• Strong communication and interpersonal skills to engage with customers professionally.
• Ability to manage time and multitask effectively within a busy environment.
• Commitment to maintaining cleanliness and organisation.
• Flexibility in working hours, including evenings and weekends.

Responsibilities

• Greet and welcome customers with a friendly demeanor.
• Take and communicate orders to the kitchen team efficiently.
• Serve food and beverages promptly.
• Maintain a clean and presentable dining area.
• Assist in general restaurant duties and food preparation when needed.
• Handle customer queries or complaints professionally.

Skills

Customer service experience

Communication skills

Time management

Attention to detail

Flexibility

Job description

A vibrant cafe chain located in Ipoh Perak is seeking a dedicated Service Crew member. In this full-time position, you will provide exceptional customer service, ensuring each customer enjoys a memorable dining experience. Responsibilities include greeting customers, taking orders, serving food, and maintaining a clean environment. The ideal candidate will have prior experience in hospitality, strong communication skills, and a passion for delivering excellent customer experiences. Join us for a rewarding career with competitive salaries and employee benefits.