Guest-First Server | Beverage & Food Service Pro

Hilton; Pasir Gudang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading global hospitality company is seeking a dedicated Waiter/ess (Server) to join their team at DoubleTree Johor Bahru. In this role, you will provide excellent guest service by efficiently managing queries and serving beverages, while adhering to hygiene and safety standards. Ideal candidates must exhibit a positive attitude, solid communication skills, and a commitment to service excellence. Experience in the food industry will be beneficial. This full-time position offers a chance to be part of an acclaimed brand.

Qualifications

• Experience in Food and Beverage department is advantageous.
• Previous experience of cash handling is a plus.
• Knowledge of Food Hygiene Regulations is beneficial.

Responsibilities

• Serve guests in a friendly, timely, and efficient manner.
• Manage guest queries professionally.
• Serve beverages while adhering to regulations.
• Ensure knowledge of menu offerings and products.
• Maintain cleanliness and proper stock of floor stations.
• Follow reporting procedures when issues arise.
• Ensure good quality standards for food and beverage.
• Comply with grooming standards and safety regulations.

Skills

Positive attitude

Good communication skills

Customer service commitment

Excellent grooming standards

Flexibility in work situations

Ability to work independently or in teams

Job description

A leading global hospitality company is seeking a dedicated Waiter/ess (Server) to join their team at DoubleTree Johor Bahru. In this role, you will provide excellent guest service by efficiently managing queries and serving beverages, while adhering to hygiene and safety standards. Ideal candidates must exhibit a positive attitude, solid communication skills, and a commitment to service excellence. Experience in the food industry will be beneficial. This full-time position offers a chance to be part of an acclaimed brand.