Guest-Facing Road Charge Specialist

Resorts World Genting; Genting Highlands; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading leisure and hospitality company in Genting Highlands, Pahang, seeks a Road Charge Collector. This role involves representing the company, providing efficient service to road users, collecting road charges, and ensuring equipment functionality. Candidates must be willing to perform shift duties (24/7) and assist in administrative tasks related to road operations. Joining this team offers a dynamic career with exciting growth opportunities.

Qualifications

• Able to perform shift duty (24/7).
• Willing to be based at Genting Highlands Resort.

Responsibilities

• Represent the company as a front‑liner serviceman and provide courteous, efficient and accurate service to road users.
• Collect road charges from vehicles, ensuring compliance with vehicle classification class rates.
• Check and ensure proper functioning of equipment before the shift and report malfunctions.
• Receive and report information and complaints from road users.
• Carry out administrative tasks related to the Road Charge System.
• Assist in supporting day‑to‑day road charge operation.
• Provide general administrative support to operations.
• Attend to customer enquiries as required and assist with ad‑hoc operational tasks.
• Undertake other duties as directed by the Operation Supervisor.

Job description

A leading leisure and hospitality company in Genting Highlands, Pahang, seeks a Road Charge Collector. This role involves representing the company, providing efficient service to road users, collecting road charges, and ensuring equipment functionality. Candidates must be willing to perform shift duties (24/7) and assist in administrative tasks related to road operations. Joining this team offers a dynamic career with exciting growth opportunities.