Guest Experience Specialist - Food & Beverage Service

Rocana Hotel; Kuantan; On-site; MYR 20,000 - 100,000; Full time

Job summary

A prominent hospitality establishment in Kuantan is seeking a dedicated individual for a service role involving food presentation, guest engagement, and table maintenance. Responsibilities include ensuring cleanliness, serving food at optimal temperatures, and performing cashier duties. Candidates should exhibit strong interpersonal skills and a thorough understanding of menu items. This position contributes to the overall guest experience by maintaining high service standards and complying with hotel policies.

Responsibilities

• Check work station to assure cleanliness and proper order.
• Receive guest orders and assemble food items for service.
• Serve food at desired temperatures and ensure guest satisfaction.
• Assist in cleaning and resetting tables.
• Perform cashier duties and manage payment transactions.

Job description

A prominent hospitality establishment in Kuantan is seeking a dedicated individual for a service role involving food presentation, guest engagement, and table maintenance. Responsibilities include ensuring cleanliness, serving food at optimal temperatures, and performing cashier duties. Candidates should exhibit strong interpersonal skills and a thorough understanding of menu items. This position contributes to the overall guest experience by maintaining high service standards and complying with hotel policies.