Guest Experience Host - Front Office (Entry Level)

Hyatt Group; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A luxury hotel chain is seeking a Host for its Front Office in Kuala Lumpur. This role entails providing excellent service to guests and supporting the efficient operation of the Front Office department. Candidates should ideally have a degree in Hospitality or Tourism and experience in luxury hotels is preferred, though fresh graduates are welcomed. Strong communication and organizational skills, as well as the ability to remain calm under pressure, are essential for this position. This is a full-time, hourly role open to Malaysian nationals.

Qualifications

• Open to Malaysian Citizens and Permanent Residents.
• Experience as Host or Front Office Assistant preferred; fresh graduates welcome.
• Ability to manage pressure with professionalism.

Responsibilities

• Provide excellent service to guests.
• Contribute to the smooth running of the Front Office department.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking abilities

Professional appearance

Calm under pressure

Education

University degree/diploma in Hospitality or Tourism management

Tools

Microsoft Office Suite (Excel, Word)

Job description

A luxury hotel chain is seeking a Host for its Front Office in Kuala Lumpur. This role entails providing excellent service to guests and supporting the efficient operation of the Front Office department. Candidates should ideally have a degree in Hospitality or Tourism and experience in luxury hotels is preferred, though fresh graduates are welcomed. Strong communication and organizational skills, as well as the ability to remain calm under pressure, are essential for this position. This is a full-time, hourly role open to Malaysian nationals.