GTM Strategy & Planning Lead

Medium; Remote; MYR 150,000 - 200,000; Full time

Job summary

A company is seeking a Senior GTM Strategy & Planning Manager for a remote position. The successful candidate will lead cross-functional programs to improve operational efficiency and drive strategic initiatives across go-to-market teams. Responsibilities include managing GTM initiatives, translating executive visions, and ensuring timely delivery. Ideal candidates have over 5 years of experience in program management and strong communication skills. This role offers competitive benefits and the opportunity to influence global initiatives.

Benefits

Competitive medical, dental, and vision insurance

Home office setup

Flexible paid time off

401(k) retirement plan with employer match

Opportunities for professional growth

Qualifications

• 5+ years of program or project management experience leading complex, cross-functional GTM initiatives.
• Proven ability to translate executive vision into actionable business requirements.
• Experience with Account Management, Renewals, Customer Success, or Support operations.

Responsibilities

• Lead and manage strategic GTM initiatives across teams.
• Translate executive vision into clear business requirements and program plans.
• Drive cross-functional project execution and maintain documentation.

Skills

Program or project management

Communication skills

Stakeholder management

Critical thinking

Strategic thinking

Automation tools knowledge

AI tools familiarity

Tools

Google Workspace

Confluence

Salesforce

Customer Success Platforms (Planhat, Gainsight)

Job description

Senior GTM Strategy & Planning Manager – REMOTE. This role is responsible for leading cross‑functional programs that enhance operational efficiency and drive strategic initiatives across go‑to‑market teams. The manager translates executive vision into actionable plans, operationalizes global initiatives, and ensures timely delivery of key projects. Partnering closely with post‑sales teams, the role focuses on identifying process gaps, implementing solutions, and leveraging AI and automation to improve productivity. The ideal candidate thrives in a fast‑paced, high‑growth environment, balancing strategic thinking with hands‑on execution. This position offers the opportunity to influence GTM operations, support rapid business expansion, and contribute to the success of global initiatives.

Accountabilities

• Lead and manage strategic GTM initiatives across Customer Success, Renewals, Professional Services, and Support teams
• Translate executive vision into clear business requirements, program plans, milestones, risks, and success metrics
• Drive cross‑functional project execution, coordinating business readiness and technical delivery
• Identify operational gaps and implement scalable solutions leveraging automation and AI tools
• Maintain comprehensive documentation, workflows, and program roadmaps
• Provide reporting and analytics to senior leadership on program performance and outcomes
• Ensure timely delivery and adoption of strategic initiatives across GTM teams

Requirements

• 5+ years of program or project management experience leading complex, cross‑functional GTM initiatives
• Proven ability to translate executive vision into actionable business requirements and program plans
• Experience managing large, ambiguous projects with critical thinking and tactical execution
• Deep understanding of GTM motions and the customer post‑sales lifecycle, including experience with Account Management, Renewals, Customer Success, or Support operations
• Strong communication, presentation, and stakeholder management skills
• Detail‑oriented, strategic thinker with a bias for action and ability to build scalable frameworks
• Proficiency with Google Workspace, Confluence, Salesforce; experience with Customer Success Platforms (Planhat, Gainsight) is a plus
• Familiarity with leveraging AI tools to drive efficiency is highly desirable

Benefits

• Competitive medical, dental, and vision insurance
• Home office setup and monthly connectivity reimbursements
• Flexible Spending Accounts and Employee Assistance Program (EAP)
• Short‑ and long‑term disability, life and accident insurance
• 401(k) retirement plan with employer match
• Flexible paid time off plus 11 paid holidays, including parental, medical, and bereavement leave
• Eligibility for equity plan and potential incentive compensation
• Opportunities for professional growth and contributing to high‑impact global initiatives