Growth‑Focused L&D Trainer (Johor/Singapore)

Elitetrax Marketing Sdn Bhd (Harvey Norman); Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading retail company seeks an experienced L&D Trainer to design and deliver impactful training programs. The role involves collaborating with management to enhance employee skills and alignment with business objectives. Candidates should possess a Bachelor’s degree and a minimum of 5 years of relevant experience, along with strong facilitation and coaching skills. Fluency in English and Bahasa Malaysia is essential, and own transport with willingness to travel is required. Join us to make a difference in employee development.

Qualifications

• Minimum 5 years’ experience in training, sales, or operations (retail preferred).
• Experience in change management is a strong advantage.
• Possess own transport & willing to travel.

Responsibilities

• Design and deliver engaging training programs to boost skills and confidence.
• Conduct interactive sessions on sales, customer service, and leadership.
• Evaluate training effectiveness and improve content continuously.
• Coach employees one‑on‑one and support their career development.
• Collaborate with managers to align training with business goals.
• Ensure compliance with company standards and local regulations.
• Oversee training initiatives for Johor and Singapore branches.

Skills

Facilitation skills

Coaching skills

Presentation skills

Fluent in English

Fluent in Bahasa Malaysia

Education

Bachelor’s degree in HR, Psychology, Business, or related field

Job description

A leading retail company seeks an experienced L&D Trainer to design and deliver impactful training programs. The role involves collaborating with management to enhance employee skills and alignment with business objectives. Candidates should possess a Bachelor’s degree and a minimum of 5 years of relevant experience, along with strong facilitation and coaching skills. Fluency in English and Bahasa Malaysia is essential, and own transport with willingness to travel is required. Join us to make a difference in employee development.