Growth-Driven Banking Ops & Customer Service Executive

Hong Leong Bank Berhad; Pahang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading financial institution in Malaysia is seeking customer service personnel to provide outstanding service and assist with banking transactions. Candidates should possess a degree or diploma and have prior experience in roles requiring customer interaction and cash handling. Key responsibilities include processing transactions accurately, achieving sales targets, and fostering a positive environment within the branch. This position offers an opportunity to develop skills in a dynamic banking environment.

Qualifications

• Related working experience in financial institution or related field.
• Possess customer interaction, cash handling, transaction processing, or sales experience.

Responsibilities

• Provide superior customer service to walk-in customers.
• Carry clear targets for specific products.
• Accept and process transactions in a timely manner.
• Supervise clerical/other staff where applicable.

Skills

Customer interaction

Cash handling

Transaction processing

Sales experience

Excellent service mindset

Strong communication skills

Basic banking knowledge

Education

Degree/Diploma Holder

Job description

A leading financial institution in Malaysia is seeking customer service personnel to provide outstanding service and assist with banking transactions. Candidates should possess a degree or diploma and have prior experience in roles requiring customer interaction and cash handling. Key responsibilities include processing transactions accurately, achieving sales targets, and fostering a positive environment within the branch. This position offers an opportunity to develop skills in a dynamic banking environment.