GovTech Business Analyst: Client Ops & IT Systems

Mode Fair Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A growing GovTech company in Kuala Lumpur is seeking a Business Analyst to enhance client-facing operations and internal IT systems. The role requires 3–5 years of experience, a strong understanding of IT concepts, and proficiency in both English and Malay. Responsibilities include gathering and analyzing business requirements, managing change requests, and developing technical documentation. The company offers attractive salaries, benefits, and a supportive work environment.

Benefits

Attractive salaries

Year-end bonuses

Medical insurance

Flexi benefits

Transportation allowance

Qualifications

• 3–5 years of experience as a Business Analyst or similar role.
• Solid understanding of IT concepts including web and mobile applications.
• Strong command of English and Malay.

Responsibilities

• Gather and analyse business requirements with clients.
• Manage the lifecycle of change requests from scoping to UAT.
• Develop comprehensive documentation for IT systems.

Skills

Business analysis

Technical documentation preparation

Analytical problem-solving

Interpersonal communication

Proficiency in English

Proficiency in Malay

Tools

Figma

Job description

A growing GovTech company in Kuala Lumpur is seeking a Business Analyst to enhance client-facing operations and internal IT systems. The role requires 3–5 years of experience, a strong understanding of IT concepts, and proficiency in both English and Malay. Responsibilities include gathering and analyzing business requirements, managing change requests, and developing technical documentation. The company offers attractive salaries, benefits, and a supportive work environment.