Global Technical Support (Automotive)

Michael Page; Kuala Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading multinational corporation in automotive is seeking a technical support expert in Selangor. The role involves troubleshooting complex technical issues across vehicles and collaborating with global teams. Ideal candidates will have a strong foundation in automotive technology or an engineering degree, with excellent analytical and communication skills. This permanent position offers a competitive salary ranging from MYR 7000 to MYR 12000, alongside exposure to advanced automotive technologies and a supportive work environment.

Benefits

Competitive salary

Opportunity to work in MNC

Exposure to advanced technologies

Supportive work environment

Qualifications

• Strong foundation in powertrain and electrical systems.
• Experience in customer interaction.
• Background in senior technician or workshop manager roles.
• Service-oriented mindset with problem-solving abilities.
• High level of English proficiency.

Responsibilities

• Provide technical troubleshooting for vehicles.
• Collaborate with global support teams.
• Develop product knowledge in automotive technology.
• Improve processes and escalation workflows.
• Support continuous improvement in troubleshooting methods.

Skills

Automotive technology expertise

Technical support experience

Analytical skills

Clear communication

Team collaboration

Willingness to learn new technologies

Education

Engineering degree (Mechanical, Electrical, Automotive)

Job description

Responsibilities

Serve as a global expert supporting markets with complex technical issues across trucks, buses, and power systems. Provide fast, high‑quality technical troubleshooting to ensure vehicle uptime. Collaborate with colleagues worldwide in a regional support team based in Selangor. Work closely with R&D for advanced or unresolved technical cases. Build strong partnerships with Local Technical Support teams to improve processes and escalation workflows. Share knowledge, support continuous improvement, and enhance troubleshooting methods across markets. Develop broad product knowledge while specialising in selected technical domains.

Qualifications

• Strong foundation in automotive technology with deeper expertise in areas like powertrain, electrical systems, networks (CAN/Ethernet), or advanced diagnostics.
• Experience in technical support with customer interaction is beneficial.
• Background may include roles such as senior/master technician, workshop manager, or similar hands‑on technical positions.
• Alternatively, an engineering degree (Mechanical, Electrical, Automotive) combined with practical experience.
• Service‑oriented mindset with strong analytical and fast problem‑solving abilities.
• Clear and concise communication skills, especially when explaining technical issues.
• Team‑focused, collaborative, and comfortable working across cultures.
• Strong willingness to learn new technologies.
• High level of English proficiency.

Opportunity and Benefits

• Competitive salary ranging from MYR 7000 to MYR 12000.
• Opportunity to work in a multinational corporation (MNC).
• Permanent employment in a growing organisation.
• Exposure to advanced technologies in the automotive sector.
• Supportive work environment.

The hiring company is a large organisation within the automotive industry, known for its innovative products and commitment to excellence. With a global presence, they prioritise delivering high-quality solutions and exceptional customer service.

If you are passionate about automotive engineering and thrive in a technical support role, we encourage you to apply for this exciting opportunity in Selangor.