Global Retail Workforce & Sales Optimization Lead

MR D-I-Y Malaysia; Seri Kembangan; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading home improvement brand in Selangor, Malaysia is looking for a Retail Operations Analyst to enhance store performance. Responsibilities include updating personnel records, monitoring hiring practices, and optimizing staff allocation based on sales data. The ideal candidate holds a Bachelor's degree and has at least 3-5 years of experience in retail operations with strong analytical skills and proficiency in tools like Power BI. Join our team and contribute to our expansion across multiple stores.

Qualifications

• 3 to 5 years of experience in retail operations, workforce planning, or sales performance analysis.
• Good understanding of retail store operations and manpower planning principles.
• Able to manage multiple priorities and work cross-functionally.

Responsibilities

• Ensure all store PIC records are accurate and regularly updated.
• Monitor and flag over-hiring instances across stores.
• Review manpower allocations store-by-store.
• Conduct audits on stores experiencing significant sales declines.
• Develop and refine store targets and staff schedules.

Skills

Analytical mindset

Strong communication skills

Proficiency in Excel

Data tools knowledge

Problem-solving skills

Education

Bachelor's Degree in Business Administration, Retail Management, Statistics, or related field

Tools

Power BI

Tableau

Job description

A leading home improvement brand in Selangor, Malaysia is looking for a Retail Operations Analyst to enhance store performance. Responsibilities include updating personnel records, monitoring hiring practices, and optimizing staff allocation based on sales data. The ideal candidate holds a Bachelor's degree and has at least 3-5 years of experience in retail operations with strong analytical skills and proficiency in tools like Power BI. Join our team and contribute to our expansion across multiple stores.