Global English Customer Support Specialist – Penang

TP; Kedah; On-site; MYR 100,000 - 150,000; Full time

Job summary

A dynamic company in Malaysia is seeking an English Customer Support Specialist to join their team in Penang. This role involves assisting customers through phone and email while providing a friendly and professional experience. Candidates should have fluency in English, a diploma or degree, and customer service experience. The company offers paid training, and opportunities for personal and professional growth in a vibrant work environment.

Benefits

Paid training

Career growth opportunities

Working in a vibrant location

Qualifications

• Fluency in English (B2 level or higher) is essential.
• Diploma or Degree in any field accepted, fresh graduates are welcome.
• Ability to type 40+ WPM with 90% accuracy.

Responsibilities

• Assist customers via phone and email with their inquiries and solutions.
• Maintain a friendly, patient, and professional demeanor.
• Accurately handle data while ensuring security.

Skills

Fluent English (B2 or higher)

Customer service skills

Tech-savvy

Education

Diploma/Degree in any field

Job description

A dynamic company in Malaysia is seeking an English Customer Support Specialist to join their team in Penang. This role involves assisting customers through phone and email while providing a friendly and professional experience. Candidates should have fluency in English, a diploma or degree, and customer service experience. The company offers paid training, and opportunities for personal and professional growth in a vibrant work environment.