General Manager - Operations and Logistics (Palm Oil Industry)

SERN LEE ENTERPRISE SDN BHD; Malaysia; On-site; MYR 90,000 - 120,000; Full time

Job summary

A leading logistics company in Malaysia is seeking a General Manager for Operations and Logistics to oversee the palm oil logistics operations. The ideal candidate should have extensive experience in managing large fleets and proven leadership capabilities, with a focus on compliance and operational efficiency. This role offers a competitive salary and opportunities for career advancement in a growing industry.

Benefits

Competitive salary

Performance bonus

Career advancement opportunities

Accommodation for outstation candidates

Qualifications

• 5–8 years or more experience in operations and logistics management.
• Strong command of regulatory compliance.
• Ability to communicate in Mandarin preferred.

Responsibilities

• Oversee and evaluate driver performance.
• Manage all Purchase Requests for timely procurement.
• Lead logistics and workshop meetings.

Skills

Fleet management

Leadership

Operational planning

Analytical skills

Interpersonal skills

Education

Degree in Logistics, Operations, or related

Job description

General Manager - Operations and Logistics (Palm Oil Industry)

Location: Triang, Pahang
Report to: Managing Director
Employment Type: Full-Time

About Us

Pengangkutan Hing Heng Lee Sdn. Bhd. operates in the logistics and transport industry, specializing in lorry transportation services. Its business primarily involves hauling goods using trucks, servicing clients who require overland transport across regions. One of the company's core services includes the transportation of Crude Palm Oil (CPO) and related palm-based products using dedicated palm oil tankers.

With a well-maintained fleet and adherence to strict safety and hygiene standards, Pengangkutan Hing Heng Lee Sdn. Bhd. ensures full compliance with industry regulations governing the movement of edible commodities.

We are seeking a highly experienced and strategic General Manager – Operations & Logistics to oversee and lead all operational, logistics, fleet, workshop, and regulatory functions within our palm oil operations. The ideal candidate must possess strong leadership capabilities, deep operational knowledge, and proven experience managing large fleets, workshops, and multi-site logistics operations. Candidates with 5–8 years or more experience in a managerial role overseeing operations and logistics are strongly encouraged to apply.

Key Responsibilities

1. Daily Operations & Asset Management

· Oversee and evaluate driver performance, addressing operational, safety, and disciplinary issues promptly.

· Review, approve, and manage all Purchase Requests (PR) to ensure timely procurement of parts and materials.

· Supervise foremen at central workshops and remote project sites, ensuring productivity, maintenance efficiency, and safety compliance.

· Plan, coordinate, and dispatch the lorry fleet to support operational needs across the Perak region.

· Conduct pre-delivery inspections (PDI) on new machines, tools, and vehicles to verify quality and compliance with company specifications.

· Manage and support JPJ audits, ensuring full regulatory compliance and smooth audit processes.

· Work closely to the Director to provide operational insights and updates.

· Lead regular workshop and logistics meetings to align goals, address challenges, and communicate priorities effectively.

· Lead recruitment efforts for foremen for all workshop at respective site, including candidate sourcing, screening, and interviewing.

· Develop task assignments, oversee onboarding, and ensure efficient training for new hires.

· Drive performance management, ensuring all staff follow company policies, SOPs & directives.

· Issue warning letters and handle disciplinary processes when required.

Provide strategic recommendations to improve operational efficiency and resolve critical issues.

Draft, implement, and communicate policies, memos, and SOPs.

Monitor new development projects, track progress, and ensure timely completion by resolving operational obstacles.

Serve as the primary liaison with factories for any lorry-related issues.

Represent the company in dealings with government bodies:

• Police: File police reports or assist in ongoing investigations.
• JPJ: Handle submissions, inquiries, and compliance documentation.
• JTK: Liaise as needed to address manpower or regulatory matters.

· Handle and document all official payments, including monthly police-related payments, ensuring strict compliance with legal requirements.

Source quotations and negotiate pricing for major tools, machinery, and operational purchases.

Approve and manage emergency cash disbursements during off-hours, public holidays, or night emergencies.

Undertake additional tasks, special assignments, and company matters as required by upper management.

Requirements

· Degree / Diploma in Logistics Management, Operations Management, Mechanical Engineering, Business Administration, or related discipline.

· Additional certifications in logistics, fleet management, or operations are a strong advantage.

· Managers with more than 5–8 years of managerial experience in operations and logistics in the palm oil industry or heavy machinery/logistics environment are encouraged to apply.

· Proven track record managing large teams, multiple operational sites, and large-scale fleet operations.

· Preferably, candidates who are able to communicate in Mandarin, as the role requires regular interaction with Mandarin-speaking stakeholders.

Core Competencies

· Strong command of fleet management, workshop operations, and logistics dispatching.

· Excellent understanding of regulatory requirements (JPJ, PUSPAKOM, JTK, Police reporting procedures).

· Strong leadership, coaching, and team management skills.

· Excellent analytical skills and ability to make decisive operational decisions.

· High proficiency in operational planning, resource allocation, and problem-solving.

· Strong administrative and reporting skills.

Soft Skills

· Excellent communication and interpersonal skills.

· Strong leadership presence with the ability to motivate multi-level teams.

· High integrity, discipline, and accountability.

· Ability to work under pressure and manage complex operational challenges.

· Strategic mindset with hands‑on execution capability.

What We Offer

Competitive salary offering.

Performance bonus for outstanding employees.

Leadership role across multiple factories in palm oil and renewable energy.

Career advancement in a fast‑growing and sustainable industry.

A supportive corporate culture that values innovation, responsibility, and excellence.

Accommodation is provided for outstation shortlisted candidates.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Operations General Manager?
• Which of the following languages are you fluent in?
• How would you rate your Bahasa Malaysia language skills?
• How many years' experience do you have as a Logistics Operations Manager?