General Manager - Growth, Operations & Customer Experience

Dai Lieng Machinery Sdn Bhd; Miri; On-site; MYR 300,000 - 400,000; Full time

Job summary

A machinery company in Malaysia is seeking a General Manager to oversee all departments and ensure efficient operations. The successful candidate will develop business strategies aimed at achieving sales and profitability targets while ensuring high standards of customer service. Responsibilities also include budget preparation, operational planning, and representing the company at industry events. Strong leadership skills and multi-departmental experience are essential for this role.

Responsibilities

• Oversee and manage all departments to ensure effective operations.
• Develop and implement business strategies for sales and profitability.
• Monitor and evaluate overall business performance.
• Provide leadership and guidance to department heads and staff.
• Ensure high standards of customer service.
• Coordinate and support branch operations across multiple locations.
• Prepare and review budgets, reports, and operational plans.
• Represent the company in meetings and negotiations.

Job description

A machinery company in Malaysia is seeking a General Manager to oversee all departments and ensure efficient operations. The successful candidate will develop business strategies aimed at achieving sales and profitability targets while ensuring high standards of customer service. Responsibilities also include budget preparation, operational planning, and representing the company at industry events. Strong leadership skills and multi-departmental experience are essential for this role.