General deposit - Technician, Admin & other Non-professionals

gradmalaysia.com; Kuala Lumpur; On-site; MYR 30,000 - 50,000; Full time

Job summary

An established company is looking for a Technician in Kuala Lumpur, Malaysia. Responsibilities include capturing and analyzing data, diagnosing equipment problems, and providing excellent customer service. The ideal candidate will have experience in preventive maintenance and troubleshooting techniques. This position prioritizes safety and effective communication among teams to ensure smooth operations and customer satisfaction.

Qualifications

• Proven ability to capture information and build action plans.
• Experience in diagnosing equipment problems and implementing solutions.
• Ability to extract data and ensure its reliability.

Responsibilities

• Capture information from supervisors and planning reports.
• Diagnose equipment problems and implement solutions.
• Respond quickly to all customer inquiries and reprioritize work.

Skills

Data extraction and analysis

Preventive maintenance

Troubleshooting

Customer service

Communication

Tools

Test equipment

Job description

General deposit - Technician, Admin & other Non-professionals

• Capture information from supervisors and planning reports
• Build an action plan
• Implement and communicate the plan
• Assess and evaluate plan results
• Make necessary adjustments
• Monitor progress
• Diagnose equipment problems and implement solutions
• Evaluate problems using validated detailed troubleshooting methods
• Perform preventive maintenance
• Perform calibrations on area equipment
• Select and utilize accurate test equipment and tools
• Align with standardized procedures and guidelines
• Stay ahead of on process and equipment procedures
• Keep work areas clean and organized

Monitor equipment performance and address deviations

• Extract data from applicable sources
• Ensure reliability of data
• Measure process metrics
• Identify equipment inaccuracy or inefficiency
• Communicate trends of machine performance
• Contain deviation or inefficiencies

Communicate information to appropriate personnel

• Provide communication between ES, Engineering, and Production
• Communicate with production to relay problems, changes, or request information as needed
• Provide feedback observations and data to the engineering group to help resolve chronic problems or experiments

Customer Service

• Respond quickly and positively to all customers
• Reprioritize work when customer needs arise
• Assist engineer on projects to improve overall test equipment efficiency and effectivenessSupport continuous improvement projects to improve yield
• Propose and execute improvement projects to desired results
• Perform FA analysis from PE request

Adhere to and Promote Safety

• Identify and promptly report hazards
• Follow safety procedures and area work rules including proper PPE, lockout and chemical safety.
• Operate and maintain equipment and tools within manufacturers’ and company guidelines.
• Use proper lifting techniques and work in an ergonomically correct manner.