Head of Secured Retail Credit Management

United Overseas Bank (Malaysia) Bhd; Kuala Lumpur; On-site; MYR 100,000 - 130,000; Full time

Job summary

A leading banking institution in Asia seeks an experienced professional to manage secured non-performing loan (NPL) portfolios. The role involves developing strategies for loan recovery, leading negotiations with borrowers, and ensuring compliance with legal requirements. Candidates should possess strong negotiation and risk assessment skills, along with a Bachelor's degree in Banking & Finance. This position offers a chance to lead a high-performing team and contribute actively to portfolio performance.

Benefits

Equal opportunity employer

Career development opportunities

Qualifications

• Proven experience in managing secured NPL portfolios.
• Strong background in risk assessment and recovery strategies.
• Experience leading teams and managing stakeholder relationships.

Responsibilities

• Develop and execute strategies for managing secured NPL portfolios.
• Lead negotiations with borrowers for restructuring accounts.
• Prepare and present performance reports to senior management.

Skills

Negotiation skills

Risk assessment

Team leadership

Legal compliance

Portfolio analysis

Education

Bachelor's degree in Banking & Finance

Job description

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Develop and execute comprehensive strategies for the end-to-end management of the secured NPL portfolio (primarily backed by real estate, fixed time deposits).

Conduct deep portfolio analysis to segment accounts based on risk, recovery potential, and resolution pathways (Declassification, Restructure, Enforcement and Sale).

Set portfolio-level recovery targets and monitor performance against KPIs.

Oversee the valuation and revaluation of underlying collateral.

Restructuring & Workouts

Lead complex restructuring negotiations with borrowers for viable secured accounts.

Design and implement tailored restructuring plans (e.g. loan modifications, forbearance agreements etc).

Assess viability of borrower plans and restructuring proposals.

Oversee the initiation and management of legal recovery actions (Foreclosure, Civil Suit, Bankruptcy, WSS, Garnishee Order etc) where restructuring is not feasible or fails.

Ensure efficient execution of enforcement processes (possession, sales, auction) in compliance with all legal and regulatory requirements.

Manage relationships with legal counsel, valuers, auctioneers, and security enforcement agents.

Drive strategies to maximize recovery value from collateral realization.

Lead, mentor, and develop a high-performing team of recovery officers and legal specialists.

Set clear performance objectives, conduct reviews, and foster a culture of accountability and results.

Manage team resources effectively and efficiently.

Ensure strict adherence to internal credit policies, risk appetite frameworks, group and country regulatory guidelines.

Identify, assess, and mitigate risks associated with secured NPL portfolio and recovery actions.

Prepare and present detailed, accurate, and insightful portfolio performance reports to senior management and committees (e.g., Credit Committee, Board Sub-committees).

Maintain robust documentation and audit trails for all recovery actions.

Stakeholder Management

Collaborate effectively with internal stakeholders (Credit Underwriting, Business Units, Legal, Compliance, Operations & Technology, Customer Advocacy, Finance).

Manage relationships with external stakeholders (Borrowers, Legal Firms, Vendors, Regulators where applicable).

Identify and package secured NPL portfolios for potential sale to other investors.

Lead the sales process, including due diligence, valuation, negotiation, and transaction execution.

Additional Requirements

Role Type (GTO), University-Bachelor - Banking & Finance

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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