Full Time Service Crew & Part Time Service Crew ( JIN Gastrobar, Mid Valley Southkey JB )

Golden Screen Cinemas; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading cinema company is hiring for customer service roles in their café, focusing on providing a great dining experience. Candidates should have a PT3 qualification and preferably some experience in hospitality. The role requires multi-tasking, teamwork, and the ability to work shifts, including weekends and holidays.

Benefits

EPF

SOCSO

Annual Leave

Qualifications

• Preferable experience in hospitality industry.
• Ability to stand for extended period.
• Willing to work on shifts including weekends and holidays.

Responsibilities

• Welcome and greet customers, ensuring comfort.
• Take food and beverage orders from customers.
• Monitor and observe customers' dining experience.

Skills

Ability to multi-task

High standards of integrity

Teamwork

Education

Pentaksiran Tingkatan Tiga (PT3) or equivalent

Job description

Job Responsibility

• Welcome and greet customers. Ensuring all customers are sited and in comfort.
• Inform customers of specials and menu changes.
• Make recommendations.
• Reply any question pertaining to all food, beverage and of any other product of the Company.
• Take food and beverage orders from customers.
• Up selling of in-house specials.
• Enter in orders and relays orders to the kitchen, ensuring that the orders are understood.
• Setting the proper cutleries.
• Deliver food and beverages from the kitchen bar to customers in a timely manner.
• Monitor and observe customers dining experience.
• Ensure customers are satisfied with the food and service.
• Ensure cleanliness and hygiene standards are kept at all times.
• Respond promptly and courteously to any requests.
• Prepare final bill, present check to customer, accept payment, process credit card charges, or make change (if applicable).
• Be ready and willing to assist colleagues with clearing and resetting tables.
• Thank customers for their visit and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the café as directed by the immediate superior.
• Fill in where needed to ensure customer service standards and efficient operations.
  
  

Job Requirements

• Pentaksiran Tingkatan Tiga (PT3) or equivalent.
• Preferable experience in hospitality industry.
• Ability to multi-task.
• Possess high standards of integrity, credibility, and reliability.
• Willing to work on shift including weekends and holidays.
• Ability to work as part of a team.
• Ability to stand for extended period and move quickly.
  
  

Job Benefits

• EPF
• SOCSO
• Annual Leave