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A technology solutions company in Malaysia is seeking a skilled individual to monitor customer application performance and investigate alerts. Responsibilities include conducting Level 1 and 2 investigations into CPU or memory overloads, application errors, and database query analyses. The ideal candidate should have 1-3 years of experience in system administration or software development, along with a strong knowledge of Windows or Linux systems, databases, and web servers. This role offers opportunities to explore automation tools and produce monthly reports for clients.