FSO - Technology Consulting - Project Manager (Core Insurance)

EY; Kuala Lumpur; On-site; MYR 120,000 - 160,000; Full time

Job summary

A global consulting firm in Kuala Lumpur seeks an experienced project manager to lead large-scale IT transformations in financial services. This full-time role involves managing complex project portfolios, delivering projects on time and within scope, and engaging with multiple stakeholders. Ideal candidates will have over 8 years of project management experience, including leading transformation programs, while certifications in Agile, Scrum, and project management are desired. This position offers a flexible and inclusive work environment.

Qualifications

• 8+ years of project management experience, with 5+ years leading transformation programs.
• Experience in delivering core system replacements.
• Understanding of financial services core modules.

Responsibilities

• Lead project planning and governance activities.
• Manage day-to-day execution of the program.
• Serve as the primary liaison between stakeholders.
• Coordinate with vendors for system delivery.
• Oversee change management activities.

Skills

Stakeholder management

Communication

Strategic planning

Problem-solving

Education

Bachelor’s degree in Computer Science or related field

Tools

Agile/Scrum

PMP

Cloud certifications (AWS, Azure, GCP)

Job description

About the Role

We are seeking an experienced individual to lead the successful delivery of a next-generation core system platforms implementation with downstream applications and systems across different business segments (e.g., Retail, SME, and Commercial). This role involves managing complex project portfolios, coordinating multi-disciplinary teams, and ensuring project outcomes are delivered on time, within scope, and to the highest standards.

The ideal candidate should have a strong background in large-scale IT transformation projects, especially in financial services environments, with a deep understanding of the regulatory, operational, and technical challenges involved in legacy-to-modern platform migration.

The Opportunity

Join our growing Financial Services, Technology Consulting team to play a key role in core system modernisation. This full-time role provides the chance to work alongside a high-performing team of consultants, architects, and domain specialists, leveraging cutting-edge tools and methodologies to deliver transformative outcomes for our clients.

You will have the opportunity to shape our client’s digital future, helping them unlock value from their data and systems to remain competitive in a rapidly evolving industry.

Key Responsibilities

Project Planning & Governance

• Define project scope, objectives, and success criteria in collaboration with stakeholders
• Develop detailed project plans, schedules, budgets, and resource forecasts
• Establish governance frameworks including steering committees, RAID logs, and quality gates

Project Execution & Delivery

• Lead day-to-day execution of the program, managing cross-functional workstreams (e.g., functional, technology, Integration, Data Migration, Testing, Change Management, etc.)
• Monitor and control project performance across time, cost, scope, and quality
• Proactively manage risks, issues, and dependencies to keep the program on track

Stakeholder Engagement

• Serve as the primary liaison between business sponsors, delivery teams, vendors, and external partners
• Drive alignment across internal teams, IT, operations, compliance, and third-party providers
• Manage executive reporting (i.e., PSC, PWC) and ensure transparency of status, risks, and decisions

Vendor Management

• Coordinate with core system vendors and system integrators
• Oversee vendor delivery against SLAs, milestones, and contractual obligations
• Facilitate joint planning, issue resolution, and performance reviews

Change, Communication & Benefits Realisation

• Oversee change management activities including training, business readiness, and communications
• Track business case metrics and ensure measurable benefits are realised post-implementation
• Support post-go-live stabilisation and continuous improvement planning

Required Qualifications

Education & Technical Skills

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field
• Over 8 years of experience in project management, with at least 5 years leading large-scale transformation programs in financial services
• Experience delivering core system replacements or modernisation initiatives (e.g., core insurance, insurance policy admin systems)
• Understanding of financial services core modules, such as:
  • Insurance (e.g., Policy administration, Underwriting, Claims Management, Payments, Re-insurance)

Professional Certification

• PMP (Project Management Professional) or PRINCE2 Practitioner
• Agile/Scrum certification (e.g., Certified ScrumMaster, SAFe)
• ISTQB Advanced Test Manager certification, Cloud certifications (AWS, Azure, or GCP) will be an added advantage

Leadership & Soft Skills

• Strong stakeholder management skills, with experience coordinating multiple vendors, internal teams, and senior client leadership
• Excellent communication, strategic planning, and decision-making capabilities
• Problem-solving mindset with a strong sense of ownership and accountability
• Ability to work under pressure and manage competing priorities

What We Offer You

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today.

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EY | Building a Better Working World

EY is building a better working world by creating new value for clients, people, society, and the planet, while building trust in capital markets. Enabled by data, AI, and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.