Front Office Leader - Pre-Opening & Guest Experience

Minor International; West Coast Division; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading hospitality group is seeking a Front Office Manager for their location in Malaysia, Sabah. The role focuses on overseeing Front Office operations to ensure the highest levels of guest satisfaction. Key responsibilities include managing team performance, implementing training programs, and maintaining brand standards. Ideal candidates will have a college degree in hotel management and previous experience in a similar role, along with strong leadership and communication skills in English.

Qualifications

• Strong leadership skills with a passion for inspiring teams.
• Proven experience in Front Office management roles.
• Ability to develop and implement operational standards.

Responsibilities

• Oversee day-to-day operations of the Front Office.
• Maintain Front Office and brand standards.
• Manage team performance and training.

Skills

Leadership

Commercial acumen

Guest service

Communication in English

Education

College degree in hotel management or related field

Job description

A leading hospitality group is seeking a Front Office Manager for their location in Malaysia, Sabah. The role focuses on overseeing Front Office operations to ensure the highest levels of guest satisfaction. Key responsibilities include managing team performance, implementing training programs, and maintaining brand standards. Ideal candidates will have a college degree in hotel management and previous experience in a similar role, along with strong leadership and communication skills in English.