Front Office Leader: Guest Experience & Operations

Accor; Putrajaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A renowned hospitality company is seeking a Front Office Manager for its Putrajaya location. The role involves supervising all Front Office operations and ensuring adherence to service standards. The ideal candidate will have a diploma in Tourism and Hospitality Management, at least 3 years of relevant experience, and strong leadership skills. Proficiency in English is a must, with additional language skills being advantageous. The position offers a dynamic work environment in a beautiful setting.

Qualifications

• Minimum 3 years of relevant experience in a similar capacity.
• Excellent reading, writing and oral proficiency in English language.
• Ability to speak other languages is an advantage.

Responsibilities

• Supervise and manage Front Office operations.
• Ensure service standards delivery aligns with Hotel’s strategic plan.

Skills

Strong leadership

Good communication skills

Interpersonal skills

Training skills

Customer service orientation

Ability to multi-task

Education

Diploma in Tourism & Hospitality Management

Tools

MS Excel

MS Word

MS PowerPoint

Job description

A renowned hospitality company is seeking a Front Office Manager for its Putrajaya location. The role involves supervising all Front Office operations and ensuring adherence to service standards. The ideal candidate will have a diploma in Tourism and Hospitality Management, at least 3 years of relevant experience, and strong leadership skills. Proficiency in English is a must, with additional language skills being advantageous. The position offers a dynamic work environment in a beautiful setting.