Front Office Leader: Drive Service, Systems & Profit

CHM Hotels; Ipoh; On-site; MYR 40,000 - 60,000; Full time

Job summary

A hotel management company in Ipoh is seeking a Front Office Manager to ensure smooth operations and maximize profit. Responsibilities include overseeing daily operations, maintaining databases, and creating office policies. The ideal candidate will have a degree in Hotel Management or Business, 3 years experience in the hospitality industry, and excellent communication skills. Knowledge in OPERA is a plus. This is a fantastic opportunity to lead a team in a dynamic environment.

Qualifications

• Minimum 3 years experience in the Hospitality industry in the Rooms and Front Office Department.
• Preferably managers specializing in Hotel Management/Tourism services.
• Ability to lead and improve operational efficiency.

Responsibilities

• Ensure that front office operations run smoothly and efficiently.
• Maintain and organize employee, customer, and vendor databases.
• Oversee daily administrative operations and staff preparation.
• Create and maintain office policies and procedures.
• Manage clean and organized front office and filing systems.

Skills

Excellent communication skills

Strong work ethics

Team-oriented

Education

Diploma/Advanced Diploma/Degree in Management or Business in Hotel and Tourism

Tools

OPERA

Job description

A hotel management company in Ipoh is seeking a Front Office Manager to ensure smooth operations and maximize profit. Responsibilities include overseeing daily operations, maintaining databases, and creating office policies. The ideal candidate will have a degree in Hotel Management or Business, 3 years experience in the hospitality industry, and excellent communication skills. Knowledge in OPERA is a plus. This is a fantastic opportunity to lead a team in a dynamic environment.