Front desk Receptionist (Mandarin Speaking)

Tlt Glory Plt; Seberang Perai; On-site; MYR 20,000 - 100,000; Full time

Job summary

A wellness center in Penang is seeking enthusiastic Junior and Senior Front Desk Receptionists who excel in customer service. Ideal candidates possess excellent communication skills and a warm personality, ready to thrive in a dynamic environment. Responsibilities include greeting visitors, managing appointments, and promoting services. The role offers flexible work hours, performance bonuses, and opportunities for career growth. Apply today to embark on an exciting journey in the wellness industry.

Benefits

Career growth opportunities

Flexible work hours

Performance bonuses

Supportive work environment

Qualifications

• Passionate about hospitality with a warm personality.
• Comfortable using technology and social media platforms.
• Able to thrive in a fast-paced environment.

Responsibilities

• Greet and assist customers warmly.
• Manage phone calls and handle communications.
• Schedule appointments and recommend treatments.
• Promote services and handle transactions.
• Ensure a tidy reception area and follow safety protocols.

Skills

Customer service

Communication skills

Tech-savvy

Adaptability

Sales skills

Job description

Are you passionate about delivering exceptional customer service? At Thai Pampering, we believe in nurturing talent and providing a welcoming environment where you can grow and shine. We’re looking for enthusiastic Junior and Senior Front Desk Receptionists to join our award‑winning team. If you have a warm personality, excellent communication skills, and a drive to excel in a dynamic wellness center, we want to hear from you!

Why Join Us?

• Be Part of an Award‑Winning Team: Work in a Platinum Award‑Winning reflexology center known for its excellence in customer service and care.
• Career Growth Opportunities: We invest in our employees’ professional development, offering opportunities to move up within the company.
• Flexible Work Hours: Choose from convenient shift options that suit your lifestyle.
• Performance Bonuses: Earn additional bonuses based on your performance.
• Supportive Work Environment: Join a friendly, dynamic team that values collaboration and respect.
• Location: Bukit Mertajam, Penang

What We’re Looking For:

• Passionate and Professional: Whether you’re experienced or new to the field, if you have a passion for hospitality and a bubbly personality, you’ll fit right in.
• Tech‑Savvy: Comfortable using laptops and social media platforms like Facebook, Instagram, WhatsApp, and TikTok.
• Adaptable: Able to thrive in a fast‑paced environment and take on various tasks, from managing appointments to coordinating with team members.
• Customer‑Focused: A welcoming attitude and the ability to provide top‑notch service to every guest who walks through our doors.

Key Responsibilities:

• Front Desk Excellence: Greet and assist customers warmly, manage phone calls, and handle internal and external communications with professionalism.
• Appointment Management: Use our booking system to schedule appointments, recommend treatments, and coordinate with therapists.
• Sales & Upselling: Confidently promote our services and handle transactions, contributing to our sales goals.
• Administrative Support: Perform clerical tasks, manage emails, maintain a tidy reception area, and ensure the cleanliness of the surrounding facilities within the premise and perform ad‑hoc tasks required by Management.
• Security & Compliance: Follow safety procedures and monitor access to the center to ensure a secure environment for guests and staff.

Requirements:

• Shift Flexibility: Willingness to work night shifts is preferred but not mandatory.
• No Experience Required: We welcome candidates without prior experience, though experience in a retail or wellness center is an advantage.
• Performance‑Based Bonuses: Rewarding your hard work and dedication.
• Career Development: Opportunities for growth and advancement within the company.
• Work‑Life Balance: Flexible shifts to accommodate your personal life.

Ready to Join Us? If you’re excited about this opportunity and meet the criteria, we’d love to hear from you! Send your CV to *************@gmail.com or hit the “Apply” button to start your journey with Thai Pampering today.