Front Desk & Guest Experience Coordinator

OUTSTANDING ENTREPRENEURS SDN. BHD; Mantin; On-site; MYR 20,000 - 100,000; Full time

Job summary

A company in Negeri Sembilan is seeking a Receptionist to manage front desk operations, welcome guests, and handle inquiries. The ideal candidate will have minimum SPM qualification and experience in a customer service role. Responsibilities include greeting visitors, managing calls, and supporting administrative tasks. Excellent communication and multitasking skills are essential, and the candidate must be professional and reliable. This role requires flexibility for shifts and weekends.

Qualifications

• Minimum SPM or equivalent qualification.
• Proven experience in a receptionist, front desk, or customer service role is an advantage.
• Professional appearance with a friendly and positive attitude.

Responsibilities

• Greet and welcome guests, clients, and visitors in a warm and professional manner.
• Manage the front desk by answering phone calls and responding to enquiries.
• Maintain the cleanliness and organization of the reception area at all times.

Skills

Excellent communication skills

Interpersonal skills

Multitasking

Computer proficiency

Education

Minimum SPM or equivalent qualification

Tools

Microsoft Office

Scheduling tools

Job description

A company in Negeri Sembilan is seeking a Receptionist to manage front desk operations, welcome guests, and handle inquiries. The ideal candidate will have minimum SPM qualification and experience in a customer service role. Responsibilities include greeting visitors, managing calls, and supporting administrative tasks. Excellent communication and multitasking skills are essential, and the candidate must be professional and reliable. This role requires flexibility for shifts and weekends.