Front Desk Executive (with Dental Surgery Assistant Experience Preferred)

PRISTINE Dental Centre; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading dental practice in Kuala Lumpur is seeking a Front Desk Executive to enhance patient experience and assist in administrative duties. The ideal candidate should have DSA experience, excellent communication, and people skills. You will be the first point of contact, managing appointments and ensuring a smooth patient flow. Join a professional, supportive environment with training opportunities and attractive remuneration.

Benefits

Attractive remuneration

Training programs

Opportunity for advancement

Qualifications

• DSA experience is an advantage.
• Well presented, reliable and detail-oriented.
• Comfortable with multitasking in a fast-paced environment.

Responsibilities

• Be the first point of contact for every patient.
• Handle calls, appointment bookings, and inquiries.
• Coordinate with the clinical team for smooth patient flow.
• Provide premium service with patience and professionalism.
• Assist in administrative duties and maintain high service standards.

Skills

Excellent communication skills

People skills

Multitasking

Detail-oriented

Job description

Front Desk Executive (with Dental Surgery Assistant Experience Preferred)

Are you a confident, people friendly professional who understands the rhythm of a dental practice? Do you have DSA experience and are now ready to elevate your career by taking on front desk and patient-experience responsibilities?

At Pristine Dental Centre, the front desk is the heart of our patient journey. We're looking for someone who can deliver a premium, seamless and welcoming experience, from the first phone call to the patient's checkout.

What Will You Do

• Be the warm polished first point of contact for every patient
• Handle calls, appointment bookings, WhatsApp inquiries and follow ups
• Ensure smooth patient flow and coordinate with the clinical team
• Provide premium service with patience, care and professionalism
• Assist in administrative duties and maintain high service standards
• Work closely with doctors and DSAs to ensure a seamless experience

Who We're Looking For

• DSA experience is an advantage (understands clinical work flow and patient needs)
• Excellent communication and people skills
• Well presented, reliable and detail orientated
• Comfortable with multitasking in a fast paced environment
• Eager to grow into a customer experience focused role

Why join Pristine Dental?

• We are a supportive, professional and growth oriented environment.
• Training to elevate your front desk, communication and patient experience skills
• Attractive remuneration and opportunity for advancement
• Be part of a brand known for premium care, innovation and excellence