Front Desk Executive

Renew Chiropractic Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A local healthcare provider in Kuala Lumpur is seeking a friendly and responsible individual to greet patients and manage appointments. Candidates should be proficient in English and Mandarin and possess basic computer skills. Responsibilities include handling enquiries, scheduling, and supporting daily clinic operations. The role requires a patient-focused attitude, attention to detail, and a willingness to learn. Benefits include annual leave, EPF, EIS, SOCSO, and performance bonuses.

Benefits

Annual Leave

EPF

EIS

SOCSO

Allowance Provided

Company Trip

Overtime Pay

Performance Bonus

Qualifications

• Able to communicate in English and Mandarin, both spoken and written.
• Basic computer skills required.
• Must be organised, detail-oriented, and able to multitask.

Responsibilities

• Greet patients and manage appointment flow.
• Handle WhatsApp messages, phone calls, and patient enquiries promptly.
• Schedule and confirm appointments accurately.

Skills

Friendly attitude

Communication skills in English and Mandarin

Basic computer skills

Organised and detail-oriented

Multitasking ability

Willingness to learn

Team player

Tools

WhatsApp

Microsoft Office

Job description

Friendly, responsible, and patient-focused attitude

Able to communicate in English and Mandarin (spoken & written preferred)

Basic computer skills (WhatsApp, scheduling system, Microsoft Office)

Organised, detail-oriented, and able to multitask

Willing to learn and take initiative

Able to commit on weekends and selected public holidays with extra pay

Positive team player with good communication skills

Requirement

• Friendly, responsible, and patient-focused attitude
• Able to communicate in English and Mandarin (spoken & written preferred)
• Basic computer skills (WhatsApp, scheduling system, Microsoft Office)
• Organised, detail-oriented, and able to multitask
• Willing to learn and take initiative
• Able to commit on weekends and selected public holidays with extra pay
• Positive team player with good communication skills

Responsibility

• Greet patients and manage daily appointment flow
• Handle WhatsApp messages, phone calls, and patient enquiries promptly
• Schedule, confirm, and reschedule appointments accurately
• Manage payments, receipts, and basic billing
• Support daily clinic operations and assist therapists when needed
• Maintain clinic cleanliness, front desk area, and basic hygiene standards
• Handle basic administrative tasks and record keeping

Benefits

• Annual Leave
• EPF
• EIS
• SOCSO
• Allowance Provided
• Company Trip
• Overtime Pay
• Performance Bonus