Forwarding Manager (Customs Clearance)

Agensi Pekerjaan Captalent Consulting; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading logistics firm in Shah Alam is seeking an experienced Forwarding Manager. The role requires overseeing customs clearance processes, managing import-export operations, and coordinating with various government and customs agencies for compliance. Ideally, the candidate has over six years of experience in logistics, strong communication skills, and is proficient in multiple languages. A KEK licence is mandatory, and automotive customs experience is preferred.

Qualifications

• At least 6 years’ experience in handling import-export operations and customs clearance.
• Knowledgeable about customs procedures, tariffs, duties, and regulations.
• Must possess a KEK licence.

Responsibilities

• Manage budgetary control and cost analysis for customs clearance.
• Coordinate with government agencies to ensure smooth customs processes.
• Prepare relevant import/export documentation.

Skills

Customs clearance experience

Problem-solving skills

Communication skills

Networking with customs

Language proficiency (English, Bahasa Malaysia, Chinese)

Education

Bachelor's Degree/Diploma in relevant field

Job description

CLIENT

Our client is a leading one-stop integrated logistics MNC with services in Freight Forwarding, Customs Clearance, Haulage, Warehousing, Trucking, Contract Logistics, Cross-Border e-Commerce, etc. It is looking to hire a competent Forwarding Manager with customs clearance experience to handle its import-export matters.

JOB SUMMARY

Responsible for budgetary control, cost analysis, process improvement, day-to-day custom clearance operations, etc.

To manage the import and export of goods, complete necessary paperwork, and coordinate with various government agencies and customs authorities to ensure smooth and efficient customs clearance processes, minimise delays, and ensure compliance with customs laws.

KEY RESPONSIBILITIES

• Dealing with customs and executing the procedures of customs clearance
• Prepare relevant import/export documentation and demonstrate full logistics support functions.
• Analyse the origin of all products and suppliers subjected to the FTA (Free Trade Agreement) and prepare the required documents for compliance.
• Liaise with oversea offices and agents to facilitate customs clearance in other countries.
• Liaise/coordinate with internal sales/ operations/customer service departments to ensure smooth delivery of consignment to final destination after port clearance.
• Attend to customer enquiries, complaints and maintain good rapport to fulfil their requirements.
• Responsible to co-ordinate and ensure timely submission of monthly and yearly reports to the Customs for the purpose of renewal of Freight Forwarding and other licences.
• Other freight forwarding duties when needed

REQUIREMENTS

• Bachelor's Degree/Diploma with at least 6 years’ experience in handling import-export operations and customs clearance in courier/ logistics companies.
• Automotive customs clearance experience is an added advantage.
• Knowledgeable about customs procedures, tariffs, duties, regulations, etc and Import/Export documentation and declaration of K1, K2,K3, K4, K8, K9.
• Familiar with customs HS codes, duty tax computation/exemption
• Must possess a KEK licence
• Good networking with port customs, external freight forwarders and customs brokers.
• Possess a friendly disposition with good communication and problem solving skills.
• Proficient in English, Bahasa Malaysia and Chinese languages to deal with relevant customers and stakeholders.