Floral Shop Sales & Customer Experience Specialist

BloomThis Flora; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A floral and gift shop is seeking a Retail Associate to provide exceptional customer service and assist with shop operations in Selangor, Malaysia. The ideal candidate will have a high school diploma and preferably some retail or customer service experience. Responsibilities include greeting customers, managing transactions, and maintaining inventory levels. Strong interpersonal skills and attention to detail are essential for this fast-paced role. Flexibility in working hours is expected.

Qualifications

• Prior experience in retail sales or customer service is preferred.
• Knowledge of different flower varieties and basic floral arrangement techniques is desirable.
• Ability to work in a fast-paced environment, handling multiple tasks simultaneously.

Responsibilities

• Greet customers warmly and assist them throughout their shopping experience.
• Process customer transactions accurately using the POS system.
• Monitor inventory levels and maintain the cleanliness of the shop.

Skills

Customer Service Excellence

Attention to Detail

Interpersonal Skills

Cash Handling

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) system

Job description

A floral and gift shop is seeking a Retail Associate to provide exceptional customer service and assist with shop operations in Selangor, Malaysia. The ideal candidate will have a high school diploma and preferably some retail or customer service experience. Responsibilities include greeting customers, managing transactions, and maintaining inventory levels. Strong interpersonal skills and attention to detail are essential for this fast-paced role. Flexibility in working hours is expected.