Fintech Operations Lead – Scale & Impact Across SEA

Bjak Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading fintech platform in Malaysia is seeking an experienced Operations Lead to shape and drive their operational strategies across Southeast Asia. This role involves overseeing logistics, team leadership, and enhancing customer satisfaction. The ideal candidate has over 7 years of experience in senior operations roles and possesses strong problem-solving and leadership skills. A competitive salary and comprehensive benefits are offered. The impact of this role is direct and significant, contributing to company growth and efficiency.

Benefits

Competitive salary

Performance-based bonuses

Comprehensive medical, dental, and vision benefits

Qualifications

• 7+ years of experience in senior operations roles, preferably in high-growth or tech companies.
• Proven ability to lead and scale operations across logistics, admin, customer experience.
• Hands-on experience in managing internal admin and cross-functional execution.

Responsibilities

• Define and execute operational strategies that support growth.
• Oversee supply chain, logistics, admin ops, and customer service.
• Hire, lead, and mentor a high-performing operations and admin team.

Skills

Leadership

Strategic thinking

Operational efficiency

Problem-solving

Excellent communication

Stakeholder management

Team building

Education

Bachelor’s degree in Business, Operations, Supply Chain, or related field

MBA

Job description

A leading fintech platform in Malaysia is seeking an experienced Operations Lead to shape and drive their operational strategies across Southeast Asia. This role involves overseeing logistics, team leadership, and enhancing customer satisfaction. The ideal candidate has over 7 years of experience in senior operations roles and possesses strong problem-solving and leadership skills. A competitive salary and comprehensive benefits are offered. The impact of this role is direct and significant, contributing to company growth and efficiency.