Finance Shared Service Center Manager

BDP International; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

A global logistics company in Kuala Lumpur is seeking a visionary Finance Shared Service Center Manager to lead the establishment and operation of a new center. The ideal candidate will possess strong leadership skills, expertise in designing shared service models, and a solid background in financial operations. This key role aims to create a high-performing center that delivers efficient financial services and continuous improvement strategies.

Qualifications

• Bachelor's degree in accounting, Finance, or a related field or equivalent work experience.
• Experience in setting up and managing financial shared service centers.
• Strong understanding of shared service models and financial processes.

Responsibilities

• Lead the design and implementation of the Finance Shared Service Center.
• Recruit, onboard, and build a skilled team for financial operations.
• Oversee the transition of financial processes to the shared service center.

Skills

Leadership

Financial operations

Communication skills

Project management

Process improvement

Change management

Education

Bachelor's degree in accounting, Finance, or related field

Tools

Microsoft Excel

ERP systems

Job description

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.

We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.

PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

We are seeking a visionary Finance Shared Service Center Manager to lead the establishment and operation of a new Finance Shared Service Center. This role will be critical in creating a high-performing center that delivers efficient, accurate, and standardized financial services.
The ideal candidate will have expertise in designing shared service models, exceptional leadership skills, and a strong background in financial operations.

Key Responsibilities

Center Establishment and Operations

• Lead the design and implementation of the Finance Shared Service Center, including location selection, infrastructure setup, and technology adoption.
• Develop and execute a comprehensive project plan for the center’s establishment.
• Collaborate with key stakeholders to define the scope of services, operational structure, and service level agreements (SLAs).
• Coordinate and ensure timely recoveries for services rendered.

Leadership and Team Development

• Recruit, onboard, and build a skilled and motivated team to support financial operations.
• Establish a positive and collaborative workplace culture focused on excellence and innovation.
• Define and communicate clear goals, roles, and responsibilities for team members.

Operational Excellence

• Oversee the transition of financial processes (e.g., accounts payable, accounts receivable, payroll) to the shared service center.
• Implement standardized processes and ensure adherence to best practices.
• Monitor performance metrics to ensure high service quality and efficiency.

Stakeholder Engagement and Change Management

• Engage with business leaders to align the center’s operations with organizational objectives.
• Act as a change agent to ensure smooth adoption of the shared service model across the organization.
• Provide regular updates to senior management on the center’s progress and performance.

Process Optimization and Continuous Improvement

• Identify opportunities for process automation and innovation to enhance productivity.
• Drive ongoing improvements in service delivery, leveraging data and stakeholder feedback.

Risk Management and Compliance

• Ensure compliance with financial policies, internal controls, and regulatory requirements.
• Proactively identify and mitigate risks associated with shared service operations.

Qualifications

• Bachelor's degree in accounting, Finance, or a related field or equivalent work experience.
• Strong oral and written communication skills (English)
• Experience in setting up and managing financial shared service centers.
• Strong understanding of shared service models, financial processes, and change management principles.
• Expertise in process improvement methodologies.
• Proficiency in accounting software and ERP systems, including Microsoft Excel and other financial modeling tools.
• Excellent leadership, project management, and communication skills.

Desirable Skills

• Ability to travel up to 10%.