Finance Operations and Systems Analyst

Michael Page; Kuala Lumpur; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A leading global organisation in the energy sector seeks a Finance Systems & User Support professional to provide day-to-day support to finance and accounting teams. This 1-year hybrid contract role involves managing user queries, ensuring data integrity, and providing training across global stakeholder networks. Candidates should possess a degree in a relevant discipline, a professional accounting qualification, and at least 3 years of experience. This role offers strong career development opportunities in finance systems and reporting.

Qualifications

• Minimum 3 years of relevant experience in finance systems support, finance operations, or central finance functions.
• Strong understanding of end-to-end accounting processes and financial controls.
• Hands-on experience with ERP, reporting, or consolidation systems.

Responsibilities

• Provide day-to-day support to finance, accounting, and reporting teams.
• Support month-end, quarter-end, and year-end close activities.
• Ensure accuracy and completeness of data flows into finance reporting.

Skills

ERP systems experience

Communication skills

Stakeholder management

Customer service

Adaptability during peak periods

Education

Degree in Accounting, Finance, Business or related discipline

Professional accounting qualification (ACCA, CIMA, CPA or equivalent)

Tools

SAP

ERP systems

Job description

Finance Systems & User Support

• Provide day‑to‑day support to finance, accounting, and reporting teams on finance systems, data, and processes.
• Manage user queries, incidents, defects, and enhancement requests, ensuring timely resolution of close‑critical issues.
• Proactively monitor system activity to identify data errors or process bottlenecks and provide early intervention.

Period‑End Close & Reporting Support

• Support month‑end, quarter‑end, and year‑end close activities, including consolidation and balance sheet processes.
• Assist with coordination of special reporting periods and critical close milestones.
• Provide operational support to finance users during balance sheet review and assurance cycles.

Data Integrity & Controls

• Monitor transactional data flows from source systems into finance reporting and consolidation platforms to ensure accuracy and completeness.
• Assist with system maintenance activities related to close cycles (e.g. period locks, calendar updates).
• Promote adherence to internal policies, governance standards, and data management frameworks.
• Support incident investigations, root cause analysis, and implementation of corrective actions.
• Participate in user forums or working groups and follow up on agreed improvement actions.
• Develop sufficient system and process knowledge to resolve most issues independently, escalating only when necessary.

Training & Stakeholder Engagement

• Provide ad‑hoc user guidance and deliver structured training sessions on finance systems and reporting processes.
• Build and maintain strong relationships with stakeholders across finance, reporting, and business teams globally.
• Support coverage across time zones during critical periods, including early starts, late finishes, or weekends where required.

Incident Management & Continuous Improvement

• Support incident investigations, root cause analysis, and implementation of corrective actions.
• Participate in user forums or working groups and follow up on agreed improvement actions.
• Develop sufficient system and process knowledge to resolve most issues independently, escalating only when necessary.

Qualifications

• Degree in Accounting, Finance, Business, or a related discipline.
• Professional accounting qualification (or actively pursuing), such as ACCA, CIMA, CPA, or equivalent.
• Minimum 3 years of relevant experience in finance systems support, finance operations, or central finance functions.
• Strong understanding of end‑to‑end accounting processes and financial controls.
• Hands‑on experience with ERP, reporting, or consolidation systems (e.g. SAP or similar platforms).
• Excellent communication, stakeholder management, and customer service skills.
• Ability to work flexibly during peak reporting periods.

Contract & Working Arrangement

• Contract: 1 Year
• Hybrid working arrangement.
• Opportunity to support a globally recognised organisation with complex finance and reporting operations.
• Exposure to global stakeholders and enterprise‑scale finance systems.
• Strong development pathway into finance systems, reporting, or control‑focused roles.

Company Overview

Our client is a leading global organisation in the energy sector, renowned for its innovation, sustainability, and commitment to operational excellence. With a strong global presence, they are at the forefront of driving progress in the industry and delivering high‑quality solutions. As a company that values integrity, safety, and corporate responsibility, they offer an exciting and dynamic work environment for professionals looking to make a meaningful impact.