FINANCE & FRONT DESK EXECUTIVE (MALAYSIA)

DXN Holdings Bhd; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality company in George Town is seeking a Finance & Front Desk Executive. This role requires overseeing financial transactions, processing payroll, and assisting guests with check-in/check-out procedures. The ideal candidate holds a diploma in Accounting or Business Administration and has 1-2 years of relevant experience. Key responsibilities include maintaining financial records, managing guest inquiries, and collaborating with department heads. Strong proficiency in Microsoft Office and excellent communication skills in English and Malay are essential.

Qualifications

• Minimum 1–2 years of working experience in administrative, finance, or accounting roles.
• Must handle confidential financial data with integrity.
• A team player with a positive attitude.

Responsibilities

• Oversee daily financial transactions and documentation.
• Handle payroll processing and reimbursements.
• Provide excellent guest service at the front desk.

Skills

Proficient in Microsoft Office (Excel, Word, Outlook)

Knowledge of accounting software (e.g., UBS, SQL, QuickBooks)

Excellent verbal and written communication (English and Malay)

Strong organizational and time-management skills

Detail-oriented and accurate

Customer service skills

Education

Diploma/Degree in Accounting, Business Administration or related field

Job description

FINANCE & FRONT DESK EXECUTIVE (MALAYSIA)

Responsibilities

• Oversee daily financial transactions, claims, stock requisition (SR), documentation of payment involving Payment Requisition Note (PRN) & Cheque Payment Requisition (CPR), payment voucher and other matters related with finance department.
• Monitor and control budgets/cash flow to optimize operational costs and financial efficiency.
• Handle payroll processing and reimbursements for foreign worker staff, in coordination with HR.
• Collaborate with department heads to review financial performance and suggest improvements.
• Maintain proper financial documentation and records for audits and internal controls.
• Work with Group of Finance (HQ) as required. Involve with asset listing and asset tagging.
• Assist in project management from a financial perspective by issuing payment memos and ensuring proper financial documentation.
• Greet guests warmly and assist with check‑in/check‑out procedures.
• Manage room reservations, modifications and cancellations efficiently.
• Handle guest inquiries, complaints and special requests in a professional manner.
• Provide information about resort facilities, local attractions and travel arrangements.
• Process payments, issue invoices and maintain accurate billing records.
• Ensure compliance with resort policies, safety regulations and guest service standards.
• Assist in basic bookkeeping tasks, such as scanning and organizing financial documents.
• Help with expense tracking and report preparation for department reviews.
• Support finance team members in coordinating minor administrative tasks, like filing invoices or updating records.
• Collect and organize receipts for petty cash claims.
• Assist in data entry for financial reporting under supervision.
• Participate in resort‑wide initiatives, such as sustainability cost‑saving projects.
• Assist in handling financial aspects of special resort events or promotions.
• Must be willing to assist the Front Office Department during weekends or as scheduled, to support resort operations, including guest check‑ins/check‑outs, customer service and administrative tasks.

Requirements

• Qualifications:
  • Education: Diploma/Degree in Accounting, Business Administration or related field.
  • Experience: Minimum 1–2 years of working experience in administrative, finance or accounting roles.
• Skills & Competencies:
  • Technical Skills:
    • Proficient in Microsoft Office (Excel, Word, Outlook).
    • Knowledge of accounting software (e.g., UBS, SQL, QuickBooks).
    • Familiar with basic bookkeeping and financial reporting.
    • Front desk operations (check‑in/check‑out, reservations).
    • Recordkeeping and document filing.
  • Administrative & Communication Skills:
    • Excellent verbal and written communication (in English and Malay).
    • Strong organizational and time‑management skills.
    • Able to handle confidential financial data with integrity.
    • Skilled in customer service and managing guest interactions.
    • Efficient in email and phone correspondence.
  • Personal Competencies:
    • Detail‑oriented and accurate.
    • Reliable and responsible with a high level of integrity.
    • Able to multitask and work under pressure.
    • Team player with a positive attitude.
    • Proactive and self‑motivated.
    • Willingness to learn and adapt.

Additional Information

• Country: MALAYSIA
• Department: (BV)OPERATION
• Work Location: 8, Jalan Teluk Bahang, Teluk Bahang, 11050, Pulau Pinang