Finance and Admin Executive

CBRE Asia Pacific; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading global real estate services firm is seeking a Finance Admin Support in Kuala Lumpur. In this role, you will manage client feedback, review contracts, and ensure compliance with service levels. You should have at least one year of experience in the finance or admin sector and possess excellent organizational and communication skills. The position requires the ability to work in a fast-paced environment and may include weekend duties to coordinate vendor activities.

Qualifications

• Minimum 1-year experience in Admin or Finance.
• Experience in a fast-paced environment with high customer care demands.
• Excellent written and verbal communication skills.

Responsibilities

• Manage client feedback, creating and tracking Work Orders.
• Review contracts to ensure compliance with legal and budget guidelines.
• Negotiate contracts and monitor fulfillment of obligations.
• Conduct risk assessments and implement safety measures.
• Supervise employees and manage staffing levels.

Skills

Customer service

Organizational skills

Analytical skills

Customer care

Team mentoring

Tools

Microsoft Office suite

Job description

About The Role

As a CBRE Finance Admin Support, you will manage and coordinate the fulfilment of the CBRE contract and other duties.

What You’ll Do

• Manage incoming feedback from Client, create and track Work Orders in our CMMS System
• Reviews contract and service agreements to ensure the service level comply with legal, guidelines, budget as well as with client procedures.
• Negotiates and interprets contracts, and monitors fulfilment of contractual obligations
• Ensuring compliance with safety regulations, conducting risk assessments and implementing safety measures.
• Provides recommendations of approval or alternation solutions.
• Interfaces with the Accounting Department on invoicing and PO insurance issues.
• Accountable for administration and execution of Supplier / Vendor Performance.
• Identify opportunities for improvement, develop and manage budget for facility operations.
• Provides formal supervision to individual employees within single functional or operational area.
• Plans and monitors appropriate staffing levels and utilization of labour, including overtime.
• Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
• Single point of contact and accountable for overall portfolio
• Responsible for all aspects of facilities management operations
• Perform client and financial reporting
• Ensure all service levels (including key performance indicators) are met
• Comfortable with weekend work – Coordinate and escort vendors on Saturdays
• Ensure no disruption of building operations due to breakdown of any equipment under maintenance

What You’ll Need

• Minimum 1‑year experience of working in Admin or Finance Industry
• Experience of working within a demanding fast paced environment involving high levels of customer care
• Ability to provide efficient, timely, reliable and courteous service to customers
• Ability to effectively present information.
• Ability to respond effectively to time sensitive situations.
• Proficiency in Microsoft Office suite
• Excellent written and verbal communication skills. Strong organizational and analytical skills

Service line: None