Field Systems Engineer – 24/7 Support & Deployments

CTC Global; Penang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading technology services provider in Penang is looking for an IT Support Engineer to manage preventive maintenance activities, provide technical assistance, and ensure timely updates in the Field Service Management System. Candidates should possess a diploma in IT and have 2 to 4 years of experience, with strong knowledge of UNIX systems and good troubleshooting skills. The role requires a positive attitude and the ability to work independently and in a team.

Qualifications

• Minimum 2 to 4 years relevant working experience required.
• Available to be on 24/7 standby and able to work after hours and on Public Holidays if situation demands.
• Knowledge of Backup solutions and SAN Storage is an added advantage.

Responsibilities

• Schedules with customers on preventive maintenance activities.
• Performs onsite comprehensive preventive maintenance.
• Generates comprehensive preventive maintenance reports.
• Uploads preventive maintenance reports to Field Service Management System.

Skills

Positive attitude

Ability to work independently

Knowledge of UNIX systems

Good IT troubleshooting

Networking knowledge

Education

Diploma / Degree in Information Technology or equivalent

Tools

VMware

Microsoft OS

Active Directory

DNS

DHCP

Job description

A leading technology services provider in Penang is looking for an IT Support Engineer to manage preventive maintenance activities, provide technical assistance, and ensure timely updates in the Field Service Management System. Candidates should possess a diploma in IT and have 2 to 4 years of experience, with strong knowledge of UNIX systems and good troubleshooting skills. The role requires a positive attitude and the ability to work independently and in a team.