Field Engineer

Time dotCom Berhad; Kuala Lumpur; On-site; MYR 35,000 - 50,000; Full time

Job summary

A telecommunications company in Kuala Lumpur is seeking an individual to manage and execute regional assurance, activation, and project-related works. The ideal candidate should possess a diploma in Electronic or Electrical Engineering with practical experience in the fiber optic telecommunication industry. You will oversee maintenance of facility equipment and ensure quality service delivery while enjoying comprehensive medical coverage and wellness support. Only shortlisted candidates will be notified.

Benefits

Comprehensive medical coverage

Wellness support

Employee assistance

Learning & growth opportunities

Cash rewards for recognised certifications

Qualifications

• At least 1 year experience in the fiber optic telecommunication industry.
• Hands-on operations experience with facility equipment is advantageous.
• Willingness to work on standby and frequent outstation.

Responsibilities

• Manage and execute region assurance, activation and project related works.
• Ensure quality-of-service assurance and activation.
• Supervise contractor works to ensure quality and timely delivery.
• Perform preventive and corrective maintenance for facility equipment.
• Maintain accuracy of site records and test gear conditions.

Skills

Knowledge in DWDM and access equipment

Troubleshooting skills in facility equipment

Good communication and interpersonal skills

Self-discipline

Analytical thinking

Education

Minimum diploma in Electronic / Electrical Engineering

Job description

The position reports to the Team Leader (OSP/CAN)

Job Overview:

Responsible to manage and execute region assurance, activation and project related works with reporting/tracking management.

• Responsible for the quality-of-service assurance (fault attending & meeting preventive maintenance schedule)
• Responsible for the quality-of-service activation (meeting CRD and installation specifications)
• Manage and supervise contractor works in order to ensure quality work and delivery.
• Responsible for Preventive and Corrective Maintenance for facility equipment (Power, Air-Conditioner, Standby Generator, SMR, Battery), equipment powers up and rectify the defect from PM Portal within specific period of time.
• Maintain the accuracy of site records, i.e., fiber network database and condition of all assigned tools and test gears.
• Provide regular status update to immediate superior on all activities and adhere with occupational safety & health requirements.

To be considered, you’ll need:

• Minimum diploma in Electronic / Electrical Engineering or its equivalents with at least 1 year experience in the fiber optic telecommunication industry
• Knowledge in DWDM and access equipment with at least 1 to 3 years hand on operations experience. Good knowledge and troubleshooting skills in facility equipment such power, air-Conditioner, Standby Generator etc with hand on work experience is advantage.
• Willing to work on standby and frequent outstation.
• Have good communication and interpersonal skills: high integrity, self-discipline, positive attitude, analytical thinking, problem solving skill and able to work with minimum supervision. Has ability to remain composed and professional in stressful in high pressure situation.

Our Commitment to You

At Time, we believe great work deserves great support. Here’s what you can look forward to when you join us:

• Comprehensive medical coverage for you and your immediate family, including outpatient care, hospitalisation, dental and optical benefits.
• Wellness support with an annual spending account for health-related needs, alternative treatments, or even paid-up premiums for personal insurance.
• Employee assistance during life’s big moments, from celebrations to times of bereavement.
• Learning & growth opportunities through dedicated time for learning, access to LinkedIn Learning and rewards for upskilling.
• Cash rewards for recognised certifications and full reimbursement for up to two approved professional memberships each year.

*Only shortlisted candidates will be notified.