Field Collector (contract)

Funding Societies; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading digital finance platform in Kuala Lumpur is seeking a professional for on-site collection management. This role involves performing collection visits, managing vehicle-related documentation, and assisting with ad-hoc tasks. Candidates should have field collection experience, own transportation, and strong communication skills in English and Bahasa Malaysia. The company offers flexible work, paid vacations, medical benefits, and wellness initiatives to ensure employee well-being.

Benefits

Flexible paid vacations

Health insurance coverage

Mental health and wellness initiatives

Company laptop provision

Tech support

Qualifications

• Must have own transportation for site visits and travel.
• Experience with handling government agencies.
• Ability to develop relationships with clients.

Responsibilities

• Perform collection visits at issuer sites.
• Manage vehicle-related matters and processing.
• Assist with various ad-hoc assignments.

Skills

Field collection experience

Good communication skills

Written skills in English and Bahasa Malaysia

Job description

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

What you will do

1. On-Site Collection

• Perform timely and professional collection visits at issuer sites.
• Develop and maintain good relationships with clients to facilitate payment processes and resolve disputes amicably.
• Provide clear communication and updates to internal teams on collection progress and challenges faced on-site.

2. Summons and Compliance Handling

• Manage all vehicle-related matters, including processing JPJ (Road Transport Department), PDRM (Royal Malaysia Police), and local council summons efficiently.
• Handle JPJ vehicle transfer documentation and processes with accuracy to ensure legal compliance.
• Coordinate with relevant authorities and stakeholders to resolve any vehicle-related issues in a timely manner.

3. Ad-Hoc Tasks

• Assist with various ad-hoc assignments, including the delivery of urgent documents and other critical operational needs as assigned.

Requirements

What we are looking for

• Has own transportation for site visit and travel to government agencies
• Has field collection experience
• Able to handle all government agencies matters
• Good communications and written skills in English and Bahasa Malaysia.

Benefits

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their backs for their loved ones too.
• Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org-wide fitness initiatives and engage partners to provide well-being coaching.
• Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity.

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