Field Applications Engineer: Customer-Focused Tech Solutions

Hong Guan Technology Sdn Bhd; Seberang Perai; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading technology company in Penang is seeking a Technical Support Specialist responsible for providing technical support, conducting presentations, and assisting in product promotions. Candidates should hold a Bachelor's degree in Electrical or Electronic Engineering or related fields and possess a solid understanding of technical concepts. This role involves close collaboration with the sales team and direct engagement with customers to ensure proper product implementation and evaluation.

Qualifications

• Bachelor’s degree or above in relevant field.
• Solid understanding of technical concepts and product functionalities.

Responsibilities

• Provide technical support to customers.
• Work closely with the sales team on product evaluation.
• Conduct technical presentations and training sessions.
• Gather and analyze customer requirements.
• Support on-site troubleshooting and technical verification.

Education

Bachelor’s degree in Electrical/Electronic Engineering

Bachelor’s degree in Communication

Bachelor’s degree in related fields

Job description

A leading technology company in Penang is seeking a Technical Support Specialist responsible for providing technical support, conducting presentations, and assisting in product promotions. Candidates should hold a Bachelor's degree in Electrical or Electronic Engineering or related fields and possess a solid understanding of technical concepts. This role involves close collaboration with the sales team and direct engagement with customers to ensure proper product implementation and evaluation.