(Fashion Design) Boutique Manager / Assistant Boutique Manager

Niche Retailing; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

A retail company in Kuala Lumpur is looking for a skilled Store Manager to oversee daily store operations and drive sales performance. The ideal candidate has 5-7 years of retail experience, including a minimum of 3 years in a supervisory role, along with strong people management skills. Responsibilities include setting KPIs, managing inventory, and ensuring excellent customer satisfaction while leading a motivated team. Fluency in English and Bahasa Malaysia is required, and Mandarin skills are a plus.

Qualifications

• Minimum 5-7 years of total retail experience with a minimum of 3 years in a supervisory role.
• Must be willing to work according to retail operation hours and on public holidays.
• Experience in managing sales and operational processes effectively.

Responsibilities

• Manage the day-to-day operations of the retail store.
• Drive sales and maximize profitability through effective strategies.
• Lead, coach, and motivate the team to achieve performance goals.

Skills

People management

Interpersonal skills

Sales strategy implementation

Fluent in English

Fluent in Bahasa Malaysia

Education

Diploma/Bachelor’s degree in related field

Job description

Overview

• Manages the day to day operations of a retail store, directs and oversees all store functions
• Drive sales and maximize profitability by implementing sales strategies. Communicate information on sales goals and targets to the team on continuous basis
• Set KPIs and drive improvements in sales, customer satisfaction, and productivity
• Deliver operations excellence by execute and maintain Store SOP at all times including but not limited to store opening & closing /cost control / roster & manpower planning/ visual merchandising / POS / inventory
• Lead, coach and motivate his/her team in achieving high level of performance. Build a strong sale & service business culture within the work place
• Identify operational issues and implement effective, timely solutions
• Deliver clear performance reports and insights to Senior Management

Requirements

• Minimum 5-7 years of total retail experience with a minimum of 3 years in a supervisory role
• Diploma/Bachelor’s degree in related field or equivalent experience
• Strong people management, excellent interpersonal skills and service oriented
• Must be willing to work according to retail operation hours and on public holidays
• Fluent in English / Bahasa Malaysia. Able to speak Mandarin is an added advantage

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