F&B and Event Service Expert-Sheraton Johor Bahru

Marriott Hotels Resorts; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading global hospitality company in Johor Bahru, Malaysia is seeking an F&B and Event Service Expert. This role focuses on delivering memorable guest experiences by managing food service during events and ensuring high standards of service. Candidates should have a high school diploma and at least one year of relevant experience. Join a global team to make a real impact on guest satisfaction in a vibrant hospitality environment.

Qualifications

• Minimum 1 year of related work experience.
• Ability to perform multiple tasks in a busy environment.
• Strong communication skills in a team setting.

Responsibilities

• Ensure high-quality service and guest satisfaction.
• Set up tables and materials for events.
• Maintain a clean and professional appearance.

Skills

Customer service

Communication

Team collaboration

Education

High school diploma or G.E.D. equivalent

Job description

F&B and Event Service Expert-Sheraton Johor Bahru

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Job Description

POSITION SUMMARY – F&B and Event Service Expert

Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests’ experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing global team, andbecomethe best version of you.

Job Info

• Job Identification 25204151
• Job Category Food and Beverage & Culinary
• Posting Date 12/26/2025, 10:57 AM
• Job Schedule Full time