HP Operations and Customer Event Executive

Boehringer Ingelheim; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global healthcare company is seeking an HP Operations & Customer Event Executive in Kuala Lumpur. This role is pivotal in creating memorable customer experiences by managing end-to-end event execution and collaborating with diverse teams. Candidates should have 1–2 years of event management experience, strong organizational and communication skills, and a proactive approach to improving customer engagement. This opportunity is ideal for those who thrive in fast-paced environments and aim to make a significant impact.

Qualifications

• Minimum 1–2 years of experience in event management related roles.
• Strong organizational skill to manage multiple events.
• High attention to detail and accuracy.

Responsibilities

• Perform end-to-end process for events per guidelines.
• Track budget for events, including accruals.
• Innovate platforms for customer engagement.

Skills

Event management

Organizational skills

Communication

Analytical mindset

Job description

The Position

Are you passionate about creating exceptional customer experiences? As HP Operations & Customer Event Executive, you will play a key role in bringing impactful events to life and driving operational excellence. In this dynamic role, you’ll manage end-to-end event execution, collaborate with diverse teams, and innovate communication platforms that strengthen customer engagement. If you thrive in a fast-paced environment and enjoy turning ideas into memorable experiences, this is your opportunity to make a real impact.

Tasks & Responsibilities

• Perform end-to-end process for events, and ensure they are implemented in compliance with company’s guidelines and SOPs
• Track budget including accruals
• Innovate communication & customer engagement platforms to improve customer experience
• Collect and analyze all event-related data for better customer insight and to improve future event planning
• Ensure event management user manual content are up to date
• Provide support on HP Operations Department executional tasks as required

About our future employee

• Minimum 1–2 years of experience in event management related roles
• Strong organizational skill to stay on top of all events on hand in a fast-paced environment
• High attention to detail and accuracy in execution
• Strong communication skill with strong command of English (both written and verbal) is a must
• Possess proactive and analytical mindset to innovate and improve customer experience and current workflow

All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.