Export Shipping Coordinator (中文 优先）

Joo Lee Import & Export Co.; Rawang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading import-export company in Rawang is seeking a Junior Export & Shipping Coordinator to assist with export shipping documents and maintain accurate shipment records. The ideal candidate will possess good communication and organizational skills, coordinate with various departments, and ensure compliance with customer and regulatory guidelines. Responsibilities also include tracking shipments and liaising with freight forwarders for delivery arrangements. Training and development opportunities are available.

Qualifications

• Strong understanding of export shipping documents and regulations.
• Ability to coordinate with different departments effectively.
• Experience in handling customer inquiries or complaints.

Responsibilities

• Assist in preparation of export shipping documents.
• Support in maintaining accurate records for each shipment.
• Coordinate with internal departments for shipment-related information.
• Ensure compliance with packaging and labelling requirements.
• Follow up on shipment status and track deliveries.
• Liaise with government authorities for export inspections.
• Communicate with freight forwarders for delivery arrangements.

Skills

Attention to detail

Good communication

Organizational skills

Job description

Joo Lee Import & Export Co. – Rawang, Selangor

Job Description Junior Export & Shipping Coordinator

Responsibilities

• Assist in the preparation and compilation of export shipping documents (e.g. commercial invoice, packing list, customs documents).
• Support the Export & Shipping team in maintaining accurate and complete records for each shipment.
• Coordinate with internal departments (e.g. logistics, warehouse, production) to gather shipment-related information.
• Assist in ensuring that packaging and labelling requirements are followed as per customer or regulatory guidelines.
• Follow up on shipment status updates and assist in tracking deliveries.
• Provide support in submitting applications for export-related documents, licenses, and tax exemptions.
• Liaise with government authorities during product export inspection.
• Communicate with freight forwarders, courier services, and other service providers for delivery arrangements when instructed.
• Ensure all filing and documentation are done timely and correctly.
• Respond to routine customer inquiries or complaints professionally and follow up time to time.
• Liaise with customer platforms or apps to receive and confirm orders, update shipment status, and upload necessary documents as per customer requirement.
• Participate in trainings, briefings, and on-the-job learning to grow technical knowledge and understanding of export procedures.
• Any other duties or responsibilities assigned by the supervisor or department head from time to time.