Export Documentation & Customer Service Specialist

SNK CARGO LOGISTIC M SDN BHD; Port Klang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A logistics company in Port Klang, Malaysia is seeking an entry-level candidate for a full-time position in logistics and freight forwarding. Responsibilities include managing customer accounts, handling inbound and outbound communications, providing shipment quotes, and ensuring all necessary documentation is in order. Ideal candidates should possess at least a Secondary School certificate and demonstrate a willingness to learn. A supportive work environment and opportunities for growth are offered.

Benefits

On-the-job training

Collaborative and supportive team environment

Medical benefits

KWSP

SOCSO

Qualifications

• Preferably entry-level specialized in Logistics/Freight forwarding or equivalent.
• English and Bahasa Malaysia proficiency is required.

Responsibilities

• Help manage current customer accounts.
• Maintain relationships with carriers and customers.
• Provide exceptional customer service.
• Manage existing customer accounts and build strong client relationships.
• Coordinate with Transport Department for cargo collection and delivery.

Skills

Basic experience in export documentation processing

Ability to learn new things

Education

Secondary School/SPM/O Level

Job description

A logistics company in Port Klang, Malaysia is seeking an entry-level candidate for a full-time position in logistics and freight forwarding. Responsibilities include managing customer accounts, handling inbound and outbound communications, providing shipment quotes, and ensuring all necessary documentation is in order. Ideal candidates should possess at least a Secondary School certificate and demonstrate a willingness to learn. A supportive work environment and opportunities for growth are offered.