Export Customer Service Specialist - LC & Bilingual EN/MN

Focus Chemical; Bayan Lepas; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading chemical company in Penang is seeking an experienced export operations professional. You will manage daily shipping operations, ensure timely deliveries, and handle customer inquiries. Strong expertise in Letter of Credit and fluency in both Mandarin and English are essential for this position. This role requires coordination with various departments to ensure smooth logistics processes.

Qualifications

• Minimum 2 to 3 years working experience in Letter of Credit is essential.
• Basic logistic knowledge is preferable.
• Good command of English and Mandarin is required.

Responsibilities

• Handle daily operation tasks for export shipments.
• Preparation of shipping documents and sample arrangement.
• Monitor shipment status and provide timely updates to customers.
• Coordinate with departments for timely order delivery.

Skills

Mandarin speaking

Oral and written English

Logistic knowledge

Education

Diploma or Bachelor's degree in relevant field

Job description

A leading chemical company in Penang is seeking an experienced export operations professional. You will manage daily shipping operations, ensure timely deliveries, and handle customer inquiries. Strong expertise in Letter of Credit and fluency in both Mandarin and English are essential for this position. This role requires coordination with various departments to ensure smooth logistics processes.